Acrobat Pro DC closes by itself - dialog box saying I have chosen to Force Quit - Mac OS

New Here ,
Oct 27, 2020 Oct 27, 2020

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We have recently started having trouble with Acrobat Pro DC on 5 installs of it in our studio.

 

Acrobat keeps closing by itself with a dialog box coming up saying that we have chosen to force quit Acrobat and do we want to send an error report.

 

It's happening on avarage 5 times a day and on 5 different systems, all running either Mac OS Mojave or Catalina. We all have Pitstop 2020 installed on those machines.

 

Link to two most recent crashes here:

https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:04d66379-add3-46f8-b427-7589322c180f

and

https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:fc26fe26-e7fb-40cd-ab22-4515eb7be827

 

any help with this issue greatly appreciated, it has been happening for the last couple of months

TOPICS
Crash or freeze , General troubleshooting

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New Here ,
Jul 03, 2022 Jul 03, 2022

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Hi Folks, this is happening to me too every time I launch Adobe Acrobat DC. I don't get an error message but I do see a box open and then everything closes.  Can someone from Adobe please acknowledge this issue and get back to us, please.

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