acrobat pro dc crashes when opening files on NAS server

Forum|Forum|7 years ago
January 21, 2019
5 replies
2402 views

Acrobat Pro DC crashes when opening files on NAS server (many times a day, not each time). I need to restart my computer.

This problem is recent (since my new OS 10.14.2)

Any solutions ?

This topic has been closed for replies.

douglash81336728

Participant

Having a similar issue. Can't SAVE only SAVE AS and then a lot of the time it says, "Acrobat can't save the file because it cannot read it." even though the file was loaded from the NAS and simply filled out or signed. Not even editing.
And you can't save, save as, print or anything. I've repaired, uninstalled, reinstalled. Windows 11. And we have several machines running the updated 2020 standalone version and it acts differently on each identical Surface Pro 7.

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Chuck278821984stt

Participant

I have the same problem. Has anyone found a solution? It has become a huge problem.

SpyPal

Participant

I am a mac user OS 12.6 and also have the same problem as I try to open acrobat DC from Synology.

First crash the acrobat and then the finder...restart again and again...

Any help???

K

Kronberg Wall

Participant

Been suffering the same problem. Constant problems when linking to NAS via AFP. Problem is either a lot less, or goes away completely when I map to NAS via SMB.

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Gadget1969

Participating Frequently

Exact same problem here....in 2022, so 3 years later.

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Oliver Grossmann

Participant

Hello, have you found a solution for your problem,
we have the same problem since we use a Linux network with a QNAP file server,
a solution would be great, greetings