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Participant
February 14, 2022
Answered

Acrobat Pro DC - Disappearing Page

  • February 14, 2022
  • 1 reply
  • 545 views

I hope I can explain this correctly. When I'm in Prepare Form, and I roll over a checkbox, the page disappears and stays gone as long as the cursor is over the place where the checkbox is. When I move the cursor off the checkbox location, the page reappears. Also, if I double click the area where the checkbox is located in the blank page, the page comes back with the Check Box Properties open, which it should. Any ideas why this is happening and what I can do to fix it? This problem didn't exist until recently.

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Correct answer Robert D. Stewart

Good morning! After updating our Macs to the Monterey OS, the problem with Acrobat is resolved.

1 reply

Participant
February 14, 2022

I hope this works. Here is a screen recording of the issue.

Robert D. StewartAuthorCorrect answer
Participant
February 22, 2022

Good morning! After updating our Macs to the Monterey OS, the problem with Acrobat is resolved.