Skip to main content
This topic has been closed for replies.

2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
August 24, 2017

Moving this discussion to the  Installing, Updating, & Subscribing to Acrobat forum.

John T Smith
Community Expert
Community Expert
August 18, 2017

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?