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A
AgataMan
Participant
September 14, 2021
Answered

Acrobat Pro Dc Installation fails

  • September 14, 2021
  • 1 reply
  • 3969 views

Hello there,  I'm trying to install Acrobat Pro DC but when I launch the installer it fails with the following diagnostic " not enough storage is available to process this command". The installation is on Windows 10 (64bit)  platform

Thanks in advance

agata

 

Correct answer atir.husain

Thanks for the response, I think you are trying to launch the WindowsInstaller-KB893803-v2-x86.exe file.

This is not the actual installer.

Please try installing using the Setup.exe present in the same folder.

 

1 reply

A
Adobe Employee
atir.husain
Adobe Employee
September 17, 2021

Hi,

Acrobat Pro DC x64 requires ~1 GB of disk space for installtion, can you please check if there is enough disk space for installation.

You can check system requirements for Acrobat Pro DC x64 at https://helpx.adobe.com/reader/system-requirements.html 

Also can you please share the screenshot for the error dialog.

A
AgataManAuthor
Participant
September 17, 2021

Hi,

 

there are 475GB free on my disk. Please find hereafter the error screenshot

 

Thanks in advance

 

am

 

 

A
Adobe Employee
atir.husainCorrect answer
Adobe Employee
September 17, 2021

Thanks for the response, I think you are trying to launch the WindowsInstaller-KB893803-v2-x86.exe file.

This is not the actual installer.

Please try installing using the Setup.exe present in the same folder.

 

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