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Acrobat Pro DC Measuring tool

New Here ,
Jan 15, 2021 Jan 15, 2021

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Hi.

Can anybody help?

My measuring tool will only measure in vertical or horizontal lines. I used to be able to use the line in any direction to measure (e.g. 45 degrees/diagonals, etc), but now I can't get it to work except for horizontal and vertical. The same thing happens with my area tool; I can't track the pointer/line around a curved object. Tried checking for updates (Im updated) and playing around with preferences but nothing seems to get it back to what it was before. So frustrating, as I rely on it immensely.

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Community Expert ,
Jan 15, 2021 Jan 15, 2021

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It's working for me (Mac), try resetting your Acrobat preferences:

https://community.adobe.com/t5/acrobat-reader/how-to-reset-the-default-preferences-in-adobe-reader/t...

 

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Community Expert ,
Jan 15, 2021 Jan 15, 2021

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Do you have "Use Orthographic Lines" checked? It should be unchecked.

 

Screen Shot 2021-01-15 at 11.31.38 AM.png

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New Here ,
Apr 11, 2024 Apr 11, 2024

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I cam here looking for an answer and your suggestion fixed my issue. Thanks very much.

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