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Participant
Jun 21, 2021 7:21 AM UTC
Answered

Acrobat Pro DC - Password protect

Hi,

 

I have some users in my organisation who like to use a speicific password to protect doucments, this is 5 characters long. Since upgrading them to Acorbat DC Pro, it seems the password is no longer available as it does not meet the minimum requirements for the password. 


I was wondering if it might be possible for us to change the minimum requirements or if this is completely locked down by the software? 

 

Any help would be great, thank you in advance. 

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Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
Jun 23, 2021 5:08 PM UTC

Hello,

 

Adding to the above information.

 

As you wish to set the password to less than six characters for the PDF, please refer to the information provided in the following help document: https://helpx.adobe.com/acrobat/kb/set-pdf-passwords-fewer-than-six-characters-long.html

 

Hope the information helps.

 

Thanks,

Meenakshi

5 replies

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
Jun 23, 2021 5:08 PM UTC

Hello,

 

Adding to the above information.

 

As you wish to set the password to less than six characters for the PDF, please refer to the information provided in the following help document: https://helpx.adobe.com/acrobat/kb/set-pdf-passwords-fewer-than-six-characters-long.html

 

Hope the information helps.

 

Thanks,

Meenakshi

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Known Participant
Aug 22, 2022 8:58 PM UTC

Hello,

 

I have the same issue; however I have followed both the link and steps you've provided as above and it continues to prompt for a 6 character password.  Are you aware of any issues with using this link at this time? Thanks in advance for your time and assistance

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Meenakshi_Negi
Legend
Aug 24, 2022 2:25 PM UTC

Hi Aurora!

 

Please provide the information as asked in your following post on the community: https://community.adobe.com/t5/acrobat-discussions/minimum-password-character-requirement/m-p/13154821#M376090.

 

Thanks,

Meenakshi

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Amal.
Legend
Jun 22, 2021 5:01 AM UTC

Hi there

 

Hope you are doing well and sorry to hear about the issue you are experiencing.

 

With the new release of version 21.05.20048 the minimum password length must be at least six characters long. Now the document security password must be at least six characters long for both the ways by which you can set a document password:

 

  1. File > Properties > Security tab: The minimum password length is introduced in this release.
  2. File > Protect Using Password: The minimum password length was introduced in a previous release.

 

For more information please check the help page https://helpx.adobe.com/acrobat/using/whats-new.html

 

Regards

Amal

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