Acrobat Pro DC - Password protect

New Here ,
Jun 21, 2021 Jun 21, 2021

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Hi,

 

I have some users in my organisation who like to use a speicific password to protect doucments, this is 5 characters long. Since upgrading them to Acorbat DC Pro, it seems the password is no longer available as it does not meet the minimum requirements for the password. 


I was wondering if it might be possible for us to change the minimum requirements or if this is completely locked down by the software? 

 

Any help would be great, thank you in advance. 

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Adobe Employee , Jun 23, 2021 Jun 23, 2021

Hello,

 

Adding to the above information.

 

As you wish to set the password to less than six characters for the PDF, please refer to the information provided in the following help document: https://helpx.adobe.com/acrobat/kb/set-pdf-passwords-fewer-than-six-characters-long.html

 

Hope the information helps.

 

Thanks,

Meenakshi

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Adobe Employee ,
Jun 21, 2021 Jun 21, 2021

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Hi there

 

Hope you are doing well and sorry to hear about the issue you are experiencing.

 

With the new release of version 21.05.20048 the minimum password length must be at least six characters long. Now the document security password must be at least six characters long for both the ways by which you can set a document password:

 

  1. File > Properties > Security tab: The minimum password length is introduced in this release.
  2. File > Protect Using Password: The minimum password length was introduced in a previous release.

 

For more information please check the help page https://helpx.adobe.com/acrobat/using/whats-new.html

 

Regards

Amal

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Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

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Hello,

 

Adding to the above information.

 

As you wish to set the password to less than six characters for the PDF, please refer to the information provided in the following help document: https://helpx.adobe.com/acrobat/kb/set-pdf-passwords-fewer-than-six-characters-long.html

 

Hope the information helps.

 

Thanks,

Meenakshi

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Community Beginner ,
Aug 22, 2022 Aug 22, 2022

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Hello,

 

I have the same issue; however I have followed both the link and steps you've provided as above and it continues to prompt for a 6 character password.  Are you aware of any issues with using this link at this time? Thanks in advance for your time and assistance

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Adobe Employee ,
Aug 24, 2022 Aug 24, 2022

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Hi Aurora!

 

Please provide the information as asked in your following post on the community: https://community.adobe.com/t5/acrobat-discussions/minimum-password-character-requirement/m-p/131548...

 

Thanks,

Meenakshi

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