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Anonymous
Oct 28, 2016 10:44 AM UTC
Answered

Acrobat Pro DC printing blank pages

Hi all,

Adobe Acrobat Pro DC - Print preview blank, and printouts blank.

Works fine in adobe reader DC, but the user in question needs to use acrobat pro.

Anybody encountered this?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer
    Nov 3, 2016 9:25 AM UTC

    Turns out this was because the user had it set to print forms only (drop down on the right)

    Thanks for your help, but this is resolved.

    Best Regards

    [personal information removed by moderator]

    View reply

    20 replies

    zohaib258271768ym2
    Participant
    Aug 26, 2022 5:15 PM UTC

    I am new in this forum. I have some questions about this forum. These questions are shown below:

     

    https://community.adobe.com/t5/acrobat-discussions/acrobat-pro-lotto4d-dc-prints-very-slowly/td-p/10046297

     

    My question is about this thread. If you have any information about this thread. Please quote me and solve my problem.

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    defaultbxjb1f9pf8fd
    Participant
    Mar 24, 2021 6:17 AM UTC

    No, that is not the correct answer.

    Only solution I found was to restart computer.

    Adobe Acrobat is messing something

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    rolandd88162852
    Participant
    Jul 27, 2022 11:10 AM UTC

    I have the same problem but just randomly prints empty pages (only some lines can show up across the document) I have an app that prints invoices to pdf and using Adobe pdf printer for making the files. The strange thing is that it happens just randomly, it´s almost impossible to get it messing up when you try but next time you try to make a real invoice you end up with the empty document again.

     

    We are using Acrobat DC on both computers. Any kind of ideas what it can be as I am running out of ideas now, all is up-to-date. I have re-installed Acrobat many times and the error still occurs.

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    mcnam123
    Participant
    Mar 9, 2020 10:17 PM UTC

    Easy fix... thanks.  I thought I had tried everything.

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    Anonymous
    Jan 20, 2020 6:41 PM UTC

    My drop down was on Forms as well.  Changing that setting worked for me as well.

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      chrispopovic
      Participating Frequently
      Dec 4, 2018 3:31 PM UTC

      This wasn't obvious to me but I found it.

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        roddrickesanders
        Participant
        Mar 8, 2019 6:17 AM UTC

        Where do I change that in the preferences to make that the default?

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          Anonymous
          Mar 30, 2022 12:32 PM UTC

          I know this post is old but this should help others.

           

          To change the default you need to open the print menu, change it from "Form Fields only" to the option you want, for example "Document" or "Document and Markup", then hit Print. Adobe Reader will remember this and the default will now be the new option.

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            Anonymous
            Oct 31, 2016 1:17 PM UTC

            Anybody able to offer any advice?

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            Adorobat
            Adorobat
            Participating Frequently
            Nov 3, 2016 7:32 AM UTC

            Hi gareths20952844​,

            Try checking update for Acrobat, launch Acrobat>navigate to Help menu>select Check for Updates.

            Also, try changing print settings and see if it works. Open the pdf in Acrobat>select File>Print>select your printer from the drop down options>and uncheck the box which says Print on both sides of paper>Print.

            Could you please confirm the version of Acrobat DC installed on the user's machine?

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            Anonymous
            Correct answer
            Nov 3, 2016 9:25 AM UTC

            Turns out this was because the user had it set to print forms only (drop down on the right)

            Thanks for your help, but this is resolved.

            Best Regards

            [personal information removed by moderator]

            Translate
              Anonymous
              Oct 28, 2016 11:55 AM UTC

              All other Apps are okay, I'll try the steps in the link cheers..

              I'm not on the PC right now, I'm the IT department for the customer in question, Acrobat hasn't been updated recently, and Windows 10 Pro.

              It works fine when printing from Adobe Reader, but this can only be a workaround

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              Adorobat
              Adorobat
              Participating Frequently
              Oct 28, 2016 11:03 AM UTC

              Hi gareths20952844

              You might try the steps given in this link: Acrobat Reader DC - Pages Printing Blank Instead of Selected Coupons

              Are other applications like MS Word, Notepad printing the same way as Acrobat?

              What is the version of Acrobat installed on your computer?

              To check the version of Acrobat, launch Acrobat>navigate to Help menu>select About Adobe Acrobat

              Have you recently updated Acrobat?

              Which operating system do you have- Windows /Mac?

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