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A
Anonymous
October 28, 2016
Answered

Acrobat Pro DC printing blank pages

  • October 28, 2016
  • 8 replies
  • 53900 views

Hi all,

Adobe Acrobat Pro DC - Print preview blank, and printouts blank.

Works fine in adobe reader DC, but the user in question needs to use acrobat pro.

Anybody encountered this?

    This topic has been closed for replies.
    Correct answer

    Turns out this was because the user had it set to print forms only (drop down on the right)

    Thanks for your help, but this is resolved.

    Best Regards

    [personal information removed by moderator]

    8 replies

    Z
    zohaib258271768ym2
    New Participant
    August 26, 2022

    I am new in this forum. I have some questions about this forum. These questions are shown below:

     

    https://community.adobe.com/t5/acrobat-discussions/acrobat-pro-lotto4d-dc-prints-very-slowly/td-p/10046297

     

    My question is about this thread. If you have any information about this thread. Please quote me and solve my problem.

    D
    defaultbxjb1f9pf8fd
    New Participant
    March 24, 2021

    No, that is not the correct answer.

    Only solution I found was to restart computer.

    Adobe Acrobat is messing something

    R
    rolandd88162852
    New Participant
    July 27, 2022

    I have the same problem but just randomly prints empty pages (only some lines can show up across the document) I have an app that prints invoices to pdf and using Adobe pdf printer for making the files. The strange thing is that it happens just randomly, it´s almost impossible to get it messing up when you try but next time you try to make a real invoice you end up with the empty document again.

     

    We are using Acrobat DC on both computers. Any kind of ideas what it can be as I am running out of ideas now, all is up-to-date. I have re-installed Acrobat many times and the error still occurs.

    M
    mcnam123
    New Participant
    March 9, 2020

    Easy fix... thanks.  I thought I had tried everything.

    A
    Anonymous
    January 20, 2020

    My drop down was on Forms as well.  Changing that setting worked for me as well.

      C
      chrispopovic
      Participating Frequently
      December 4, 2018

      This wasn't obvious to me but I found it.

        R
        roddrickesanders
        New Participant
        March 8, 2019

        Where do I change that in the preferences to make that the default?

          A
          Anonymous
          March 30, 2022

          I know this post is old but this should help others.

           

          To change the default you need to open the print menu, change it from "Form Fields only" to the option you want, for example "Document" or "Document and Markup", then hit Print. Adobe Reader will remember this and the default will now be the new option.

            A
            Anonymous
            October 31, 2016

            Anybody able to offer any advice?

            Adorobat
            Community Manager
            AdorobatCommunity Manager
            Community Manager
            November 3, 2016

            Hi gareths20952844​,

            Try checking update for Acrobat, launch Acrobat>navigate to Help menu>select Check for Updates.

            Also, try changing print settings and see if it works. Open the pdf in Acrobat>select File>Print>select your printer from the drop down options>and uncheck the box which says Print on both sides of paper>Print.

            Could you please confirm the version of Acrobat DC installed on the user's machine?

            A
            Anonymous
            Correct answer
            November 3, 2016

            Turns out this was because the user had it set to print forms only (drop down on the right)

            Thanks for your help, but this is resolved.

            Best Regards

            [personal information removed by moderator]

              A
              Anonymous
              October 28, 2016

              All other Apps are okay, I'll try the steps in the link cheers..

              I'm not on the PC right now, I'm the IT department for the customer in question, Acrobat hasn't been updated recently, and Windows 10 Pro.

              It works fine when printing from Adobe Reader, but this can only be a workaround

              Adorobat
              Community Manager
              AdorobatCommunity Manager
              Community Manager
              October 28, 2016

              Hi gareths20952844

              You might try the steps given in this link: Acrobat Reader DC - Pages Printing Blank Instead of Selected Coupons

              Are other applications like MS Word, Notepad printing the same way as Acrobat?

              What is the version of Acrobat installed on your computer?

              To check the version of Acrobat, launch Acrobat>navigate to Help menu>select About Adobe Acrobat

              Have you recently updated Acrobat?

              Which operating system do you have- Windows /Mac?

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