Acrobat Pro DC won't download

Forum|Forum|8 years ago
November 7, 2017
2 replies
16520 views

I tried downloading from that site, after two days it never went above 37%. Payment has already been made and I'm not getting what I paid for; how can I get a refund?

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R

rachel25141376eupk

Inspiring

Tips to fix download and installation issues for Acrobat Reader
Enable JavaScript. Set your browser to enable JavaScript.
Check for anti-virus updates.
Try a different browser.
Try a direct download link.
Ensure a stable Internet connection.
Update the video card driver (Windows only)
Troubleshoot for specific error messages.

Greeting,

Rachel Gomez

Meenakshi Negi

Legend

Hi Michaela,

I have checked that you have Adobe Acrobat Pro DC subscription.

As you are not able to download the installer file for the application, please try to install the application from here Download Pro or Standard versions of Acrobat DC, 2017, XI, or X

If you have the trial version of Acrobat DC already installed, you can refer the steps provided here Convert Acrobat Pro DC trial to a full license to convert it to full version.

Let us know if you experience any issue.

Regards,

Meenakshi

P

pessini

Participant

I am having the same issues. No matter what I do I cannot get past 9.2% downloaded. I used Safari and Chrome and have removed all of the previous versions of Adobe. This should not be so difficult.

S

shaneaj

Participant

I am having the identical issue on my MacBook Pro after updrading to Catalina. What gives? ADOBE, PLEASE HELP!!!!

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