Acrobat Pro has lost tool memory

[JR Boulay]

Since the updates of this summer, the default tool when launching Acrobat Pro is always the "black arrow" Selection tool which is active.

This was not the case before (I have been using Acrobat since version 3.5) and I would like to return to the old behavior because I have to re-select the Hand tool each time I open a document and that becomes painful.

Is this a bug or a new setting that I do not know?

Thank you

Here is the link to the same (not answered) topic in French:

https://community.adobe.com/t5/acrobat-discussions/acrobat-pro-a-perdu-la-m%C3%A9moire-des-outils/td...

I hope to have more chances to get an answer by reposting my question in English.

[Amal.]

Hi JR Boulay

Hope you are doing well and sorry to hear that.

Please check out the steps shared in the correct answer marked here - https://answers.acrobatusers.com/How-I-start-pdf-reader-Hand-Tool-Select-Tool-q26888.aspx and see if that works for you.

Regards

Amal

[JR Boulay]

I have already answered this question, in the subject given in link above.

This has been going on for over two months and each time I open a document I have to re-select the Hand tool.

It is really very very painful.

Thank you.

[JR Boulay]

up

[JR Boulay]

The problem was fixed by the last update in Acrobat Pro, but it is not fixed in Acrobat Reader.

[JR Boulay]

Happy new year.

This bug is back in Acrobat Pro

😞

[253540570fyj · Accepted solution]

Edit>Preferences>General - Change Touch Mode to Always

[Matti26572676ewsp]

This one works from me

[melaniefulker]

I signed in to the support forum for the first time so I could upvote your answer. You're a lifesaver.