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FuneraSydney
Participant
August 2, 2023
Question

ACROBAT PRO IPAD - Send a copy to email - Adobe reader promo showing in subject and body

  • August 2, 2023
  • 4 replies
  • 1385 views

ACROBAT PRO IPAD -

When trying to send a copy of a PDF to my nominated email app,  Adobe reader promo appears in the

Subject
Edit, Sign and share PDF files on the go. Download Acrobat Reader for mobile: https://adobeacrobat.app.link/getApp

and Body
Edit, Sign and share PDF files on the go. Download Acrobat Reader for mobile: https://adobeacrobat.app.link/getApp

Why and how to get rid of it. So annoying.

Spoke to Adobe and they said they don't support ipads, but hey they wrote the app.
Uninstalled it, reinstalled it, closed it and all other apps including email apps, restarted the ipad... still the same.

 

 

    This topic has been closed for replies.

    4 replies

    steveb81499845
    steveb81499845
    Participating Frequently
    August 19, 2023

    I am glad I saw this, the same thing has just recently started happening to me, I don't want promos for something in a product I pay a lot of money to use. Sure put it in a free version, but not the paid suite. It is very annoying when you use the app a lot to send copies.

      Genset
      Genset
      Participant
      August 16, 2023

      I have the same issue as well, only I find that with the link Microsoft 365 classifies it as a High Confidence and quarantines the email. Killing business productivity

       

      [abuse removed by moderator]

        F
        FuneraSydneyAuthor
        Participant
        August 16, 2023

        I wonder if there is a way to roleback the app version?

        Bts2015
        Bts2015
        Participant
        August 6, 2023

        I too have found this to be incredibly burdensome for the 10-15 times that I perform this particular function in any given day. However, I didn't catch the auto-included garbage until the 2nd or 3rd message that I'd sent. It seems to have been implemented in the most recent update for the app. Have you identified a solution yet or just continuing to manually delete and replace the promo text? I couldn't seem to locate an option in settings or preferences to address it. Please let me know if there's a fix out there.

          F
          FuneraSydneyAuthor
          Participant
          August 16, 2023

          I still haven't got any results. Everyday still the same thing, delete both the subject and main text areas.
          Really annoying and still no support from Adobe.

            Bernd Alheit
            Community Expert
            Bernd AlheitCommunity Expert
            Community Expert
            August 3, 2023

            How does you send the PDF?

            F
            FuneraSydneyAuthor
            Participant
            August 3, 2023

            Directly from Adobe, click the three dots ... then choose 'send a copy', then choose my preferred email client.

            Doesn't matter which email client, it does it to all.

             

            Bernd Alheit
            Community Expert
            Bernd AlheitCommunity Expert
            Community Expert
            August 4, 2023

            You can remove the text before you press the send button of the email client.

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