Acrobat Pro is erasing redlined text

@Katherine_Edman0063 so what can tell, is a significant difference in how the "Create PDF" function (often powered by the PDFMaker add-in in Word) and the "Print to Adobe PDF" function handle revisions. When you use the "Create PDF" function directly from Word, PDFMaker is designed to intelligently convert the Word document, and it often has default settings that "process" Word's tracked changes. This processing can include automatically incorporating accepted changes or removing rejected ones, especially if certain Word settings are configured to display a "final" version rather than "all markup." On the other hand, "Print to Adobe PDF" acts more like a virtual printer; it takes whatever is visually displayed on your Word screen at that exact moment and converts it into an image-like PDF, effectively bypassing any intelligent processing of tracked changes and thus preserving your redlines as they appear.

Try this, the key to resolving the "Create PDF" function lies in adjusting the PDFMaker settings within Word itself, rather than just in Acrobat. While you've looked at Acrobat's settings, the control for how Word's tracked changes are handled during PDF creation is usually found in the Adobe Acrobat tab or preferences within Microsoft Word. You'll want to look for options related to "Convert comments and tracked changes" or "Include markup" within the PDFMaker settings. There should be a way to ensure that "Show Markup" options are preserved, or that the document is converted as it appears with all revisions visible, rather than in its "Final" or "No Markup" state. It's a subtle but powerful distinction that determines whether your redlines are "flattened" or intelligently interpreted by Acrobat during the conversion.