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Acrobat Pro Memory Leak on M1 Mac

New Here ,
Nov 03, 2023 Nov 03, 2023

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One of our users has a brand new iMac with M1/16GB and is encounting consistent memory leaks with Acrobat Pro. Their previous 2 iMac's have been intel devices. 

 

Are there any actions that we can take to prevent the memory leaks on the M1 architecture, or any known causes? How can we tell if the issue is with Adobe or Rosetta?

 

Thank you!

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Crash or freeze , General troubleshooting

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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I am shocked this isn't fixed yet. My system has not been particularly "snappy" for several weeks now, and it seems that Acrobat Pro (with two one-page text documents open) have been using 73.6 GB and Acrobat Collaboration Synchronizer 229.4 GB. This is an M2 Ultra. This isn't the 1990s; we shouldn't have to monitor resource usage by application software. Is this going to be addressed?

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