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Inspiring
July 31, 2025
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Acrobat Pro no longer supports batch .msg files to individual PDFs

As early as January of this year I was able to select hundreds of .msg files from Outlook and convert to individual PDF files using the Acrobat tool from Outlook. This was a quick seamless process and valuable tool. What has changed and is there another solution?

Meilleure réponse par cathy_0927

Thanks for the quick response, @cathy_0927

Now, enable the option, and click Ok. And then try converting emails again. 

Take a screenshot of the converted document without revealing confidential information, especially on the left side portion of the file. 

 

You should be able to see the results like this. Double-click on the second item on the list "ahm.....(1)", of course, this will be different for you. Then the inbox will come up, and double-click on that, and you should be able to see all of your emails. Let me know how it works

 



Best regards,
Tariq | Adobe Community Team


That seems to have worked! Perhaps I wasn't drilling into that folder previously or something was reset when removal of this function and re-enabling again. I will try with a larger batch of 450+ .msg files now. Thanks very much!

 

1 commentaire

Community Manager
July 31, 2025

Hi @cathy_0927

 

Thanks for reaching out. 
Here are a couple of things we need to check: 
1. Ensure Acrobat is installed on the machine. 

2. Acrobat PDF Maker plugin is enabled in Outlook. For more information on PDFMaker on Windows machine: https://adobe.ly/4oechAb;

 

Please provide more details if the above suggestions don't help. And it would be helpful if you could provide the following details:

  1. Acrobat version installed:  https://adobe.ly/3PQQ7nE
  2. OS name and version.
  3. Screen recording showing the problem. 



Best regards,
Tariq | Adobe Community Team

Inspiring
July 31, 2025

Hi Tariq. Thanks for your response. I have Acrobat PDF Maker enabled in Outlook, with version in this clip.

 

Inspiring
July 31, 2025

Thanks for the screenshot and quick response, @cathy_0927!

What happens when you choose fewer than 100 or 50 emails for conversion? Also, when did this issue start to occur? Has anything changed at your end? Also, I am still waiting to hear the version of Acrobat, the OS name, and version. 

 

Will be waiting for your response. Thank you for your patience and support.

Best regards,
Tariq | Adobe Community Team


My work with this is cyclical. I used it successfully last January and again in February. I tried in mid-June and first noticed the issue, and it is recurring again now in late July. I have tried with batches as small as 5 .msg files and it gives me same result. Appears to progress in creation of files, but then output is a single file showing first .msg file conversion.