Acrobat Pro not working after new hard drive installed

[schweizercomics]

Hi, and thanks for helping. My hard drive failed this month and I had a new one installed - same computer, same serial number. I bought it a number of years back, and use it exclusively to combine multiple files into a pdf. No need on my end for any upgraded features.

I copied it over from my application folder (mac) but when I try to use it is says "configuration error: please uninstall and reinstall the software." Though I still have my activation key, I have no way to enter it, and I assume I can't download a much-older version of the software into which I could put my activation key.

Like I said, no need for a fancier version and no budget for a monthly subscription to a program I use six times a year to make a pdf. Anyone have an idea as to how I can get my program working again?

Thanks so very much!

[kglad · Accepted solution]

undo whatever you've done.

then download the installation file for your acrobat, install (assuming you have a compatible os) and activate with your serial number.

Single user licensee downloadable installation files available:

• Suites and Programs:    CC 2018 |  CC 2017 |  CC 2015.5 | CC 2015 | CC 2014 | CC 2013 | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
• Acrobat:  DC, XI, X | X,X suite,9,9 extended | 8 | 7 |
• Authorware:  7.01 windows |
• Captivate:  11 (2019) | 10 (2017) | 9 | 8 | 7 | 6 | 5.5, 5 | 1
• Cold Fusion:  11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0 |
• Contribute:  CS5 | CS4, CS3 | 3,2
• eLearning Suter:  2.5 7z |2.5 exe |
• FrameMaker:  12, 11, 10, 9, 8, 7.2 |
• Lightroom:    6.14| 5.7.1|  4.4 | 3.6 | win 2.7, 1.4.1 | mac 2.7, 1.4.1 |
• Photoshop Elements:  2018,15,14,13,12,11,10,9,8 | 9,8,7 win | 8 mac | 7 mac
• Premiere Elements:  2018,15,14| 13,12,11,10,98 | 7
• RoboHelp:  2015, 11, 10, 9, 8

Updates

• non-cc updates
• CC (2013) Updates:
  •   Windows
  •   macOS
• CC 2014 Updates:
  •   Windows
  •   macOS
• CC 2015 Updates:
  •   Windows
  •   macOS

• Download and installation help for Adobe links

• Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3 which also apply to eLearning Sute 2.5.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

And a big thank you to Jim @ Prodesigntools for helping me with these links!

[ moved from Creative Cloud Download & Install to Installing, Updating, & Subscribing to Acrobat]

[schweizercomics]

That was just what I needed! Thanks so very much!

[kglad]

you’re welcome.