Acrobat Pro: Signatures no longer possible

[lizenz_4578]

Hi Community,

For one user, it is no longer possible to obtain signatures in Acrobat Pro. Why?
See screenshots.

Thanks and regards

Sabrina

  

[Meenakshi Negi]

Hi lizenz_4578,

Thank you for reaching out.

Please let us know if the issue occurs with this particular user. If yes, we will need the user's email address to check the account status. Would you mind sharing the user's email address with us in a private message? You may initiate a private message using the envelope icon at the top right corner of this community page.

Let us know if you need any help.

Thanks,

Meenakshi