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acrobat pro won't zoom

New Here ,
Feb 28, 2023 Feb 28, 2023

Hi, After installing the latest update for Pro to correct the failure to save issue, now a new one has cropped up.

It will no longer zoom. If I go to the zoom function and select a particular %, it tells me to "Please enter a value between 8.33% and 6400%."

No matter what zoom level I choose. On my laptop screen, I need 125% to be able to comfortably see the document. 

 

Any ideas? Many thanks! 

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General troubleshooting
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New Here ,
Feb 28, 2023 Feb 28, 2023

Just found a solution on acrobat.uservoice.com. 
Apparently, to quote the poster, 
"the reason the error occurs is because Adobe has a space between the last digit and the % sign in their drop down selections. The space needs to be removed."

So, entering the zoom amount manually with the % sign immediately after is a workaround. 

Phew. Glad that was easy. 

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New Here ,
Apr 26, 2023 Apr 26, 2023
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Thank you this was very helpful!!  I was getting so frustrated.

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