ACROBAT PROFESSIONAL 2020 license agreement loop

Report · May 30, 2024

I am on a 2019 MacBook Pro running Sonoma 14.5. I tried to launch my ACROBAT PROFESSIONAL 2020 after a period of time of not having used it and it is stuck in a loop where it will not progress beyond the software license agreement window opening. I tried deleting the OOBE folder, but that did not have any effect. I have restarted the Mac a couple of time to see if that would help, but no bueno. Below, is where I am stuck. Any help would be appreciated.
Screenshot 2024-05-30 at 11.23.11 AM.png

Report · May 30, 2024

Further to this problem, I uninstalled Acrobat and re-installed it. Everything went OK until I received an "The Installation failed." message. It advised me to "contact the software manufacturer for assistance."

Is Sonoma 14.5 not compatible with Acrobat Pro 2020?

Report · May 30, 2024

UPDATE: After re-downloading Acrobat for a 2nd time, it installed and solved the problem.

Issue has been resolved.