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H
herbgood
Participant
September 23, 2022
Question

Acrobat Reader says fillable forms are read-only (on mobile devices)

  • September 23, 2022
  • 1 reply
  • 1597 views

I created a fillable form in Acrobat and it works perfectly on computers. When I open the form in Acrobat Reader on a phone or tablet, click on the pencil icon and select "Fill & Sign", I get a message that the form is read-only. What is the reason for this and is there any way to correct the problem?

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1 reply

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
September 23, 2022

Is the form password protected? 

H
herbgoodAuthor
Participant
September 23, 2022

The form is password protected against editing, not against opening or filling. When I open the form in Acrobat Reader on a computer, it does not ask for the password to open or fill or save. When I open the form in Apple's iOS (or Google's Android) built-in PDF reader on a phone or tablet, it does ask for the password. When I open the form in Acrobat Reader on a phone or tablet, it does not ask for a password, it just says that the form is read-only and won't let me fill it in.

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
September 23, 2022

Remove the password protection and you can use it in Acrobat Reader on a phone or tablet.

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