Acrobat reader

[Johannes29654216myer]

Hi Team.I am after buying a monthly subscription for creative Cloud Desktop. Do I have to buy the Acrobat reader separately or is that I my package?

[Abambo]

Acrobat Reader is a free tool (for every one). But as a subscriber of the Creative Cloud all apps product, You have included in your subscription Acrobat Pro DC, which is the top editing tool for PDF files.  So, you have included in your subscription a product that allows you to do much more than the Reader or even Acrobat DC. In addition, you also have access to Acrobat (and the mobile applications like Adobe Scan) on your mobile devices, free of charge (or included in your subscription).

[Brad @ Roaring Mouse]

The full Acrobat (Pro) comes part of All Apps CC subscription.

To be clear, Acrobat Reader is the free version available to anyone.

[Brad @ Roaring Mouse]

Beat me to it:  What @Abambo said.

[Johannes29654216myer]

Hi Brad

Akrobat is not showing in the Creative Cloud app for download. so how can i download it without paying ?

[Test Screen Name]

Please share a screen shot to show your Creative Cloud Desktop list of apps.

Also please tell us your OS (operating system, such as macOS Catalina or Windows 8.1).

[Johannes29654216myer]

Please find attached 2 screenshots

of my Creative Cloud Desctop list of apps. There is no Akrobat showing on the list. Just the try and buy version.

I am running Windows 11 as my Operating System.

[Test Screen Name · Accepted solution]

Looking at the list of apps you can run, versus the list of apps you can try. My first guess is that you have the photography plan, rather than the All Apps plan. 

[Abambo]

Looking into your screenshots, I would agree with @Test Screen Name. You seem not to have an All Apps plan. And if you do not have a Creative Cloud All Apps plan, you would need to buy Acrobat separatly, like any other app not included in your plan. 

Check this, and report back: https://account.adobe.com/plans. Please post a screenshot, with private data (e-mail, ...) redacted out.

[Johannes29654216myer]

You are right I have the Photography Creative Cloud. Thanks for all your help 

[Abambo]

You're welcome.

[Guest]

Please help me how can I refund my money. I dont even subscribed in acrobat. And theres no one to help contact or call them.