Acrobat Returns Failure: ".. Request could not be completed..License Expired or Not Activated

[rickster56]

I have recently been receiving this error when using "Convert Webpage To PDF". , "Your request could not be completed..Adobe Acrobat License has either expired or not been activated."

I am logged in to Creative Cloud, checked my active membership status, and I cannot use the extension on either Chrome or Firefox.  Cannot print using Adobe PDF printer.

The Acrobat Version is: 17.009.20044.25828, Win 10, Chrome Version 57.0.2987.133 (64-bit), FireFox Version 52.0.2 (32-bit)

When opening Adobe Acrobat DC Application and inserting the URL, the response displayed is
"Bad Image        http://b.scorecardresearch.com/b?c1=7&c2=13739933&c3=20121515121&ns__t=1492597634785796&ns_c=UTF-8&c...

Bad Image        http://b.scorecardresearch.com/b?c1=2&c2=6035083&c3=NBCNews&c4=&ns__t=1492597634785796&ns_c=UTF-8&cv...

General Error    http://idsync.rlcdn.com/360897.gif?partner_uid=422631731756675"

I suspect that the PDF is attempting to connect to a 3rd party which hosts the graphic or video, my commonly used sites, even my own, create the same issue or just hangs.  I have reinstalled the extension on both browsers and deleted/reinstalled Adobe Acrobat DC as a printer and still the same luck.  None.

It won't even convert this page.

I use this for downloading college notes and pages and now it won't work.

Any clues?

Thanks in advance,

Rick

[Steve221 · Accepted solution]

I finally stumbled upon an answer that worked for me...

(Win10-64)  Go to task manager and 'end task' the AcroTray process

[MarcoKlompalberts]

Thank you.
This worked for me!

[DrycreekDesign]

Thank you!  That worked for me also!