Acrobat Scaling between multiple screens on Windows 10

Those who work at Adobe probably don't use Acrobat Standard DC. ... Or else this would have been fixed 4 years ago.  I'm sure they are using Acrobat Pro DC or better.

Can you imagine the tech support needed to handle a bunch of Adobe executives whose pdf files are scaling so large the Windows control bar isn't even on the screen?  Ha!

If you're using Acrobat Standard DC, you'll need these commands when your pdf files scale up larger than your monitor.  I use them all day every day. ... but only with Acrobat Standard DC!

Alt Spacebar M - allows you to move a window with the mouse or arrow keys (for when the windows control bar isn't viewable)

Alt Spacebar X - scales the window to full screen on whichever monitor it thinks it is opened on.  Then the windows control bar will be accessible.

What works for me all the time is DISABLING of "Run this program in compatibility mode for:". This can be found in the Properties of the Adobe Reader program shortcut. Goto Properties, Compatibility, disable "Compatibility mode". 

I work with Windows 10 version 2004.

September 30, 2019: still the same issue. This is untolerable for such a pricey software. Litterally every other PDF reader/editor scales just fine accross multiple displays, even though they are developed by way smaller teams. It really is scancalous Adobe, come on, do your job...!

It is now August 2019 and this problem has still not been resolved.

same problem as described here on a new ThinkPad P1 running Windows 10. My wife has had the same problem on her thinkpad for the past 2 years.

Acrobat really should do better as an industry leader.

I am having the *exact* same problem on a new installation of Windows / Adobe Acrobat.

The symptoms are exactly as described by all other users, except it is now April 2019 and the original problem was reported in August 2017.

Adobe Acrobat is an expensive application and it is unusable on a brand new (Dell XPS) laptop with an external monitor.

I have updated to the latest release. I have followed all the (fruitless) advice above for changing the settings.

Why is this marked as "answered"?

Hi,

For multi-monitor DPI scaling update to work, please ensure you've following settings (in case you've changed them):

a. Ensure "Override high DPI scaling behavior. Scaling performed by" is unchecked.

    Right-click on Acrobat/Reader DC icon.

    Choose Properties

    Select Compatibility tab

    Uncheck the box for "Override high DPI scaling behavior.  Scaling performed by:"

b. Preference "Scale for screen resolution(restart required)" is set to 'Auto-Detect'.

    Open Acrobat/Reader.   

    Go to Edit > Preferences > General

    Select 'Auto-Detect' for preference 'Scale for screen resolution(restart required)'

Could you please try it out and let us know if it addresses the above mentioned issue?

Thanks,

Paramjeet Yadav

Acrobat Team

Same problem here.  Why am I paying $600 a year for CC when BASIC FUNCTIONALITY like this has not been addressed.  It's infuriating.  Adobe used to be company with stellar products; alas no more.  It's embarrassing on their part, especially since they've moved to a subscription service.  I'll be looking for alternatives and boycotting Adobe from here on out.

We still have scaling issues, but disabling the touchscreen in the preferences made it so that Acrobat would fit on the screen.  (We were unable to see the entire window to configure our scanner preferences.)  Acrobat had to be restarted, after changing the preferences.

Environment: Windows 10 Enterprise, Adobe Acrobat IX, touchscreen laptop