Acrobat subscription renewal pop up

Report · Mar 19, 2023

Hi.

I previouslty had a subscription and cancelled it as I now have it through my company which is a company subscription.

Now every time I open acrobat I get this stupid pop up.

How to get rid of this?

What is someone just decided not to have a subscription anymore, are they expected to keep having spam pop ups?

Report · Mar 20, 2023

you probably have some residual licensing info on your computer related to the previous subscription. you should probably just leave it alone, but if you're inclined to ignore that:

proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html