Acrobat - Updates Often Cause Loss of Printing Preferences

Question

Hello,

I running Windows 11 Pro with Acrobat DC.

I always uncheck "rely on system fonts" and set to "high quality print" and then save this as default for printing documents to Acrobat PDF. Several times over the past 12 months, I will try to print a document and get an error becasue the font I'm using isn't available in Acrobat. I then find the box is now unchecked re fonts and set the Standard rather then High Quality Print.

I have now worked out this happens after some after Acrobat DC updates, with the Acrobat Printer printing preferences getting set back to default. This is highly annoying

Is anyone else having this problem? I'm wondering if this is specifically something to do with my settings or it is a more widespread issue?

Cheers

Mick

creative explorer · Answer

@mikey_5025 I do not have that problem at all. Everything is keep the same—but, I am on a MAC. This is a known issue for PC users, and you're not alone in experiencing it. you can suggest your feature request through the Adobe Acrobat feedback page:

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac

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