Acrobat X Pro crashes after 10 seconds

Report · Sep 14, 2011

Hello!

We use Creative Suite 5.5 Design Premium on 2 computers, both were updated vom Version 3. Usually everything works fine, we mostly use Dreamweaver, Illustrator and Photoshop and no problems.

But.... wen we try to open Acrobat X Pro, the app closes after a few seconds (about 10-15), sometimes we get a file opened but then Acrobat crashes without any message/error.

What can it be? Maybe some licensing thing? Both installations are registered and the other CS-Apps work exepct Acrobat (also Distiller doesn't work).

I do only have access to one computer, but here are the parameters:

Mac Mini with 2 GB Ram

Mac OS X 10.6.8 installed (Snow Leopard)

As mentioned it is CS 5.5 Design Premium.

I think the other one is a MacBook with about the same Mac OS X.

Does anyone know how I am able to find out the problem? Or does anyone already have a solution for this?

Kind regards

Yann

Report · Sep 14, 2011

Hi,

Could you please provide following infromation:

->What version of Acrobat X are you on (Go to Acrobat->About Adobe Acrobat and check the version number)

->Also, If possible please provide your console log. To get the same

a. Launch Console(/Application/Utilities/Console)

b. Clear all messages(using Clear display option)

c. Launch Acrobat and wait for it to crash

c. Once Acrobat crashes, save the console log(File-Save a Copy as). Pleas epaste the log here.

Report · Sep 14, 2011

Hi!

Well, the Acrobat Version is 10.0.0

Unfortunately I do not get any log in the console, even with the steps you explained. Isn't there a log file somewhere in the system?

Kind regards

Yann

Report · Sep 15, 2011

For troubleshooting your install and launch problem with Acrobat X, could you please share following information with us:

1. Your CS5.5 product language and your OS language

2. User type: Admin user or Network user

3. Please share the logs mentioned below (location mentioned alongside)

->amt3.log - /tmp (to open "/tmp" directory click Command+Shift+G then type /tmp and press Go )

->oobelib.log - /tmp

->swtag.log - /tmp

->PDApp.log - /Users/<User_name>/Library/Logs

->install.log - /private/var/log/install.log

(Also . If the log size exceeds 1 MB, OS X archives the log. So, there could be older log files like:

/private/var/log/install.log.0.bz2

/private/var/log/install.log.1.bz2

/private/var/log/install.log.2.bz2 )

thanks and regards,

hit.anand

Report · Sep 20, 2011

Hi

I had the same or at least a very similar problem with Acrobat X Pro. I got the latest Update 10.1.1., installed it and since then Acrobat runs fine.

Get the 10.1.1 update:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=5236

or here the list of all updates:

http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Mac

cheers

L

Report · Oct 12, 2011

Remove the cache file that contains your old serial number by going to Library > Application Support > Adobe > Adobe PCD > cache. Locate the cache.db file.

Start the application, re enter your serial !

Report · Nov 29, 2011

Hello,

I have the same problem. Update Adobe CS5.5 design premium from CS3 in combination with MAC OSX 10.6.8. Adobe acrobat crashes after a few seconds. Latest upgrades are installed, still same problem. In Library > Application Support > Adobe > i can't find Adobe PCD. Also cache.db, i can't find. What can i do ? I have the problem with all the 5 licenses.

crash report from 1 of the machines :

Process: AdobeAcrobat [4162]
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         10.1.1 (10.1.1)
Code Type:       X86 (Native)
Parent Process: launchd [95]

Date/Time:       2011-11-28 15:07:11.147 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000028
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
objc_msgSend() selector name: convertPoint:fromView:

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x9680df87 objc_msgSend + 23
1   com.adobe.Acrobat.framework 0x00815007 AcroSecurityBailOutImpl + 4382455
2 com.apple.AppKit 0x955d765a -[NSScroller mouseDown:] + 812
3 com.apple.AppKit 0x951d8a58 -[NSWindow sendEvent:] + 5549
4   com.apple.AppKit 0x950f160b -[NSApplication sendEvent:] + 6431
5 com.apple.AppKit 0x95085253 -[NSApplication run] + 917
6   com.adobe.Acrobat.framework 0x0001033d RunAcrobat + 6850
7   com.adobe.Acrobat.framework 0x0000e9b7 RunAcrobat + 316
8 com.adobe.Acrobat.Pro 0x00001e92 main + 94
9 com.adobe.Acrobat.Pro 0x00001e16 start + 54

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91a0b382 kevent + 10
1   libSystem.B.dylib 0x91a0ba9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x91a0af59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x91a0acfe _dispatch_worker_thread2 + 240
4   libSystem.B.dylib 0x91a0a781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91a0a5c6 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x91a12aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x91a1275e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91a143f8 pthread_cond_wait$UNIX2003 + 73
3   ...ple.CoreServices.CarbonCore    0x981e421e TSWaitOnCondition + 126
4   ...ple.CoreServices.CarbonCore    0x981cfb68 TSWaitOnConditionTimedRelative + 202
5   ...ple.CoreServices.CarbonCore    0x981cb533 MPWaitOnQueue + 250
6 AdobeACE 0x01f30737 ACEInitialize + 3741
7 AdobeACE 0x01f306ad ACEInitialize + 3603
8   ...ple.CoreServices.CarbonCore    0x981af54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x91a12259 _pthread_start + 345
10 libSystem.B.dylib 0x91a120de thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x91a12aa2 __semwait_signal + 10
1   libSystem.B.dylib 0x91a1275e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x91a143f8 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x0207d79c AGMInitialize + 33770
4 AdobeAGM 0x0207d6d6 AGMInitialize + 33572
5 AdobeAGM 0x0207d231 AGMInitialize + 32383
6 libSystem.B.dylib 0x91a12259 _pthread_start + 345
7 libSystem.B.dylib 0x91a120de thread_start + 34

Thread 4:
0   libSystem.B.dylib 0x919e4b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x91a126e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x91a415a8 pthread_cond_timedwait_relative_np + 47
3   ...ple.CoreServices.CarbonCore    0x981cfb90 TSWaitOnConditionTimedRelative + 242
4   ...ple.CoreServices.CarbonCore    0x981cb533 MPWaitOnQueue + 250
5   com.adobe.Acrobat.framework 0x00068b31 RunAcrobat + 369334
6   com.adobe.Acrobat.framework       0x00068843 RunAcrobat + 368584
7   ...ple.CoreServices.CarbonCore    0x981af54a PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x91a12259 _pthread_start + 345
9 libSystem.B.dylib 0x91a120de thread_start + 34

Thread 5:
0   libSystem.B.dylib 0x91a0b382 kevent + 10
1   com.adobe.Acrobat.framework 0x0131462a AcroSecurityBailOutImpl + 15914266
2   com.adobe.Acrobat.framework 0x0126948f AcroSecurityBailOutImpl + 15213439
3 libSystem.B.dylib 0x91a12259 _pthread_start + 345
4 libSystem.B.dylib 0x91a120de thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x919e4b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x91a126f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x91a5b05f pthread_cond_wait + 48
3   com.adobe.amt.services 0x127a8f2c C_AMTUISwitchSuppressUpdates + 16864
4   com.adobe.amt.services 0x127a1e78 C_EULA_SetState + 2166
5   com.adobe.amt.services 0x127a8f92 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x91a12259 _pthread_start + 345
7 libSystem.B.dylib 0x91a120de thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x02b6d300 ebx: 0x955d905f ecx: 0x9588c5fc edx: 0x00000008
edi: 0x4448c000 esi: 0x00000000 ebp: 0xbffff428 esp: 0xbffff328
ss: 0x0000001f efl: 0x00010206 eip: 0x9680df87   cs: 0x00000017
ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000 gs: 0x00000037
cr2: 0x00000028

Binary Images:
0x1000 -     0x1fff +com.adobe.Acrobat.Pro 10.1.1 (10.1.1) <61906DC1-C159-80E3-9766-24C695ABC5D7> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1ca6fff +com.adobe.Acrobat.framework 10.1.1 (10.1.1) <E9429303-C3CA-30F8-2B76-9A36F5018CCE> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1f2e000 - 0x204ffff +AdobeACE ??? (???) <42337EF5-3ED6-C0E7-5EB0-2354755A95FD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x2072000 - 0x2637feb +AdobeAGM ??? (???) <2C3603CA-70D1-BBF4-57C2-E40222ABDC3B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x26ea000 - 0x2707ff7 +AdobeBIB ??? (???) <2FE90606-2817-28E6-3D64-533895E6400F> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x270e000 - 0x2a32fe3 +com.adobe.CoolType AdobeCoolType 5.08.109.1 (5.08.109.1) <9BE5826D-CE25-57C1-48CA-4A6B01B1B566> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0xd546000 - 0xd73dfeb +com.adobe.Acrobat.adm 10.1.1 (10.1.1) <20A86BC9-9324-39EA-2521-6CBBD0B6318C> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0x1072e000 - 0x10754ffb +AdobeBIBUtils ??? (???) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x107f3000 - 0x107fbfff +com.adobe.asneu.framework asneu version 1.7.0.1 (1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x114bb000 - 0x114d6ffb +com.adobe.adobe_oobe_launcher Adobe OOBE Launcher 2.0.0.4 (BuildVersion: 2.0; BuildDate: Tue Sep 14 2010 21:49:00) (2.0.0.4) <4A13FCA6-B1E7-B0BE-CEED-1AC767CC5670> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_oobe_launcher.framework/Versions/A/adobe_oobe_launcher
0x115e9000 - 0x11648fe7 +AcroSQLite ??? (???) <42034B4C-AB68-4350-8745-C322DD7EDD64> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x12605000 - 0x12672ffb +com.adobe.amtlib amtlib 3.5.0.34 (3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0x12689000 - 0x1273efe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x12784000 - 0x127ebfe7 +com.adobe.amt.services AMTServices 3.5.0.34 (BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00) (3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservices
0x12927000 - 0x12997feb +com.adobe.adobe_caps adobe_caps 3.5.4.0 (3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0x90004000 - 0x90004ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9004e000 - 0x9009eff7 com.apple.framework.familycontrols 2.0.2 (2020) <596ADD85-79F5-A613-537B-F83B6E19013C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90757000 - 0x909a0ffb com.apple.JavaScriptCore 6534.51 (6534.51.21) <EA8C05E3-4719-B3FA-E17E-EC9BBC09F5B2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x909d1000 - 0x90de7ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x90e01000 - 0x90e65ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x90e66000 - 0x90eaafe7 com.apple.Metadata 10.6.3 (507.15) <460BEF23-B89F-6F4C-4940-45556C0671B5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x90eab000 - 0x90f64fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x90f65000 - 0x9108bfe7 com.apple.WebKit 6534.51 (6534.51.22) <8E713C26-E90D-0E4B-5FE1-7AFFA8DF2935> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9108c000 - 0x91090ff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x91091000 - 0x9116bfff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9116c000 - 0x9116fffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x91170000 - 0x911f2ffb SecurityFoundation ??? (???) <C4506287-1AE2-5380-675D-95B0291AA425> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x911f3000 - 0x91235ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x9141f000 - 0x9142aff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91475000 - 0x91496fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x91497000 - 0x914daff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x91531000 - 0x91537fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x91538000 - 0x915a2fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x915a3000 - 0x919d8ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x919e4000 - 0x91b8bff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x91b8c000 - 0x91c1efe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x91dae000 - 0x91e4bfe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x91e4c000 - 0x91e74ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <315D97C2-4E1F-A95F-A759-4A3FA5639E75> /usr/lib/libxslt.1.dylib
0x91f54000 - 0x91f56ff7 com.apple.securityhi 4.0 (36638) <6118C361-61E7-B34E-93DB-1B88108F8F18> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x91f57000 - 0x91f5bff7 libGIF.dylib ??? (???) <2123645B-AC89-C4E2-8757-85834CAE3DD2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91f5c000 - 0x91f97feb libFontRegistry.dylib ??? (???) <AD45365E-A3EA-62B8-A288-1E13DBA22B1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x91f98000 - 0x92063fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x92066000 - 0x920e0fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x920e1000 - 0x92101fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <BF7FF2F6-5FD3-D78F-77BC-9E2CB2A5E309> /usr/lib/libresolv.9.dylib
0x92102000 - 0x9223ffe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <2D31CC6F-32CC-72FF-34EC-AB40CEE496A7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9244e000 - 0x92458fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x92459000 - 0x92497ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x924c9000 - 0x924fcff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x924fd000 - 0x925ddfe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x925de000 - 0x925e0ff7 libRadiance.dylib ??? (???) <5920EB69-8D7F-5EFD-70AD-590FCB5C9E6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x925e1000 - 0x925e6ff7 com.apple.OpenDirectory 10.6 (10.6) <0603680A-A002-D294-DE83-0D028C6BE884> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x92620000 - 0x92885feb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x92886000 - 0x9288cfff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x9288d000 - 0x92afefef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b40000 - 0x92b81ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x92db0000 - 0x92db0ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92f57000 - 0x92f5bff7 IOSurface ??? (???) <89D859B7-A26A-A5AB-8401-FC1E01AC7A60> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x92f5c000 - 0x92f6dff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x92f6e000 - 0x92f6eff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x92f6f000 - 0x9301dff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x93021000 - 0x93052ff7 libGLImage.dylib ??? (???) <0EE86397-A867-0BBA-E5B1-B800E43FC5CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x93053000 - 0x930ebfe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x93123000 - 0x93137ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x93138000 - 0x9317cff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9319d000 - 0x931abff7 com.apple.opengl 1.6.13 (1.6.13) <025A905D-C1A3-B24A-1585-37C328D77148> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x932f0000 - 0x932faffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x932fb000 - 0x9347dfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x9351d000 - 0x93535ff7 com.apple.CFOpenDirectory 10.6 (10.6) <D1CF5881-0AF7-D164-4156-9E9067B7FA37> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x93597000 - 0x935a5fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x935a6000 - 0x935a6ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x935af000 - 0x935f2ff7 libGLU.dylib ??? (???) <FB26DD53-03F4-A7D7-8804-EBC5B3B37FA3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x935f3000 - 0x9369ffe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x936b9000 - 0x9441dfe7 com.apple.WebCore 6534.51 (6534.51.22) <1E9475BF-87F2-A81F-E096-BBB126BCDF30> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x949b8000 - 0x949b8ff7 com.apple.Carbon 150 (152) <8F767518-AD3C-5CA0-7613-674CD2B509C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x949be000 - 0x949c5ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x94a7d000 - 0x94aa1ff7 libJPEG.dylib ??? (???) <EA97DEC5-6E16-B51C-BF55-F6E8D23526AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x94aa2000 - 0x94aa2ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x94aa3000 - 0x94dc7fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x94e37000 - 0x94fb2fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x94fcc000 - 0x94fd9ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x94fda000 - 0x94fe6ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x94ff4000 - 0x94ff7ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9507b000 - 0x9595eff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9595f000 - 0x95a6bff7 libGLProgrammability.dylib ??? (???) <04D7E5C3-B0C3-054B-DF49-3B333DCDEE22> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
0x95a6c000 - 0x95b07fe7 com.apple.ApplicationServices.ATS 275.19 (???) <9FA31967-CF14-B033-EB8D-570561D12A13> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x95b08000 - 0x95b45ff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x95b46000 - 0x95b5afe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x95b5b000 - 0x95b66ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95b67000 - 0x95c69fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x95c6a000 - 0x95ca4ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <6875335E-0993-0D77-4E80-41763A8477CF> /usr/lib/libcups.2.dylib
0x95ca5000 - 0x95caeff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95caf000 - 0x95cceff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x95ccf000 - 0x95d02fff libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x95ece000 - 0x95f3dff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x95f41000 - 0x95f87ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x95fb4000 - 0x96085fe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <1C3E1CEF-6E88-4EAF-8A6E-4EC4C5642DDB> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x96086000 - 0x96089fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9608b000 - 0x961b9fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96236000 - 0x96258fef com.apple.DirectoryService.Framework 3.6 (621.12) <A4A47C88-138C-A237-88A5-877E5CAB4494> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x9625f000 - 0x9625fff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96269000 - 0x96707ff7 com.apple.RawCamera.bundle 3.9.0 (584) <5CC4C59B-5ECF-9767-2BB1-493AB505F433> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x96808000 - 0x968b5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x97049000 - 0x973b4ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x973b5000 - 0x973c7ff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x973c8000 - 0x973c9ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x9749c000 - 0x9749cff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x9754e000 - 0x975f6ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x975f7000 - 0x97658fe7 com.apple.CoreText 151.10 (???) <5C2DEFBE-D54B-4DC7-D456-9ED02880BE98> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x9771d000 - 0x97732fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x97733000 - 0x97834fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
0x97881000 - 0x9793dfff com.apple.ColorSync 4.6.6 (4.6.6) <7CD8B191-039A-02C3-EA5E-4194EC59995B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x97b67000 - 0x97b83fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x97b84000 - 0x97c04feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x97c05000 - 0x97c58ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x97cb5000 - 0x97cdbffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x97e20000 - 0x97e69fe7 libTIFF.dylib ??? (???) <579DC328-567D-A74C-4BCE-1D1C729E3F6D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x97e80000 - 0x97eddff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97ede000 - 0x97f96feb libFontParser.dylib ??? (???) <D57D3834-9395-FD58-092A-49B3708E8C89> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x98189000 - 0x984a9ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x984f0000 - 0x984f3ff7 libCoreVMClient.dylib ??? (???) <F58BDFC1-7408-53C8-0B08-48BA2F25CA43> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x9856e000 - 0x985bbfeb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <00A1A83B-0E7D-D0F4-A643-8C5675C2BB21> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x99b41000 - 0x9a330557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9a3f3000 - 0x9a40eff7 libPng.dylib ??? (???) <25DF2360-BFD3-0165-51AC-0BDAF7899DEC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9a572000 - 0x9a734feb com.apple.ImageIO.framework 3.0.4 (3.0.4) <027F55DF-7E4E-2310-1536-3F470CB8847B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9a8a8000 - 0x9a8a9ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <838E1760-F7D9-3239-B3A8-20E25EFD1379> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9aba4000 - 0x9abb4ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Report · Nov 29, 2011

I'm really sorry, I'm not an expert... so I don't know...

For me Delete the PCD solved my problem. (Not in the user library but in the system library)

Good luck

Le 2011-11-29 à 04:29, Paul Caekebeke a écrit :

Re: Acrobat X Pro crashes after 10 seconds
created by Paul Caekebeke in Acrobat Macintosh - View the full discussion
Hello,

I have the same problem. Update Adobe CS5.5 design premium from CS3 in combination with MAC OSX 10.6.8. Adobe acrobat crashes after a few seconds. Latest upgrades are installed, still same problem. In Library > Application Support > Adobe > i can't find Adobe PCD. Also cache.db, i can't find. What can i do ? I have the problem with all the 5 licenses.

crash report from 1 of the machines :

Process: AdobeAcrobat
Path: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 10.1.1 (10.1.1)
Code Type: X86 (Native)
Parent Process: launchd
Date/Time: 2011-11-28 15:07:11.147 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000028
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: convertPoint:fromView:
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x9680df87 objc_msgSend + 23
1 com.adobe.Acrobat.framework 0x00815007 AcroSecurityBailOutImpl + 4382455
2 com.apple.AppKit 0x955d765a -[NSScroller mouseDown:] + 812
3 com.apple.AppKit 0x951d8a58 -[NSWindow sendEvent:] + 5549
4 com.apple.AppKit 0x950f160b -[NSApplication sendEvent:] + 6431
5 com.apple.AppKit 0x95085253 -[NSApplication run] + 917
6 com.adobe.Acrobat.framework 0x0001033d RunAcrobat + 6850
7 com.adobe.Acrobat.framework 0x0000e9b7 RunAcrobat + 316
8 com.adobe.Acrobat.Pro 0x00001e92 main + 94
9 com.adobe.Acrobat.Pro 0x00001e16 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91a0b382 kevent + 10
1 libSystem.B.dylib 0x91a0ba9c dispatchmgr_invoke + 215
2 libSystem.B.dylib 0x91a0af59 dispatchqueue_invoke + 163
3 libSystem.B.dylib 0x91a0acfe dispatchworker_thread2 + 240
4 libSystem.B.dylib 0x91a0a781 pthreadwqthread + 390
5 libSystem.B.dylib 0x91a0a5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91a12aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x91a1275e pthreadcond_wait + 1191
2 libSystem.B.dylib 0x91a143f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x981e421e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x981cfb68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x981cb533 MPWaitOnQueue + 250
6 AdobeACE 0x01f30737 ACEInitialize + 3741
7 AdobeACE 0x01f306ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x981af54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x91a12259 pthreadstart + 345
10 libSystem.B.dylib 0x91a120de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91a12aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x91a1275e pthreadcond_wait + 1191
2 libSystem.B.dylib 0x91a143f8 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x0207d79c AGMInitialize + 33770
4 AdobeAGM 0x0207d6d6 AGMInitialize + 33572
5 AdobeAGM 0x0207d231 AGMInitialize + 32383
6 libSystem.B.dylib 0x91a12259 pthreadstart + 345
7 libSystem.B.dylib 0x91a120de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x919e4b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x91a126e1 pthreadcond_wait + 1066
2 libSystem.B.dylib 0x91a415a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x981cfb90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x981cb533 MPWaitOnQueue + 250
5 com.adobe.Acrobat.framework 0x00068b31 RunAcrobat + 369334
6 com.adobe.Acrobat.framework 0x00068843 RunAcrobat + 368584
7 ...ple.CoreServices.CarbonCore 0x981af54a PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x91a12259 pthreadstart + 345
9 libSystem.B.dylib 0x91a120de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x91a0b382 kevent + 10
1 com.adobe.Acrobat.framework 0x0131462a AcroSecurityBailOutImpl + 15914266
2 com.adobe.Acrobat.framework 0x0126948f AcroSecurityBailOutImpl + 15213439
3 libSystem.B.dylib 0x91a12259 pthreadstart + 345
4 libSystem.B.dylib 0x91a120de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x919e4b42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x91a126f8 pthreadcond_wait + 1089
2 libSystem.B.dylib 0x91a5b05f pthread_cond_wait + 48
3 com.adobe.amt.services 0x127a8f2c C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x127a1e78 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x127a8f92 C_AMTUISwitchSuppressUpdates + 16966
6 libSystem.B.dylib 0x91a12259 pthreadstart + 345
7 libSystem.B.dylib 0x91a120de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x02b6d300 ebx: 0x955d905f ecx: 0x9588c5fc edx: 0x00000008
edi: 0x4448c000 esi: 0x00000000 ebp: 0xbffff428 esp: 0xbffff328
ss: 0x0000001f efl: 0x00010206 eip: 0x9680df87 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000028
Binary Images:
0x1000 - 0x1fff +com.adobe.Acrobat.Pro 10.1.1 (10.1.1) <61906DC1-C159-80E3-9766-24C695ABC5D7> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x6000 - 0x1ca6fff +com.adobe.Acrobat.framework 10.1.1 (10.1.1) <E9429303-C3CA-30F8-2B76-9A36F5018CCE> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1f2e000 - 0x204ffff +AdobeACE ??? (???) <42337EF5-3ED6-C0E7-5EB0-2354755A95FD> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x2072000 - 0x2637feb +AdobeAGM ??? (???) <2C3603CA-70D1-BBF4-57C2-E40222ABDC3B> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x26ea000 - 0x2707ff7 +AdobeBIB ??? (???) <2FE90606-2817-28E6-3D64-533895E6400F> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x270e000 - 0x2a32fe3 +com.adobe.CoolType AdobeCoolType 5.08.109.1 (5.08.109.1) <9BE5826D-CE25-57C1-48CA-4A6B01B1B566> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeC oolType
0xd546000 - 0xd73dfeb +com.adobe.Acrobat.adm 10.1.1 (10.1.1) <20A86BC9-9324-39EA-2521-6CBBD0B6318C> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/ AdobeADM
0x1072e000 - 0x10754ffb +AdobeBIBUtils ??? (???) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeB IBUtils
0x107f3000 - 0x107fbfff +com.adobe.asneu.framework asneu version 1.7.0.1 (1.7.0.1) <80195B5C-2C67-D841-232C-74FCAB79D304> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/asneu.framework/Versions/A/asneu
0x114bb000 - 0x114d6ffb +com.adobe.adobe_oobe_launcher Adobe OOBE Launcher 2.0.0.4 (BuildVersion: 2.0; BuildDate: Tue Sep 14 2010 21:49:00) (2.0.0.4) <4A13FCA6-B1E7-B0BE-CEED-1AC767CC5670> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_oobe_launcher.framework/Versions/A/ adobe_oobe_launcher
0x115e9000 - 0x11648fe7 +AcroSQLite ??? (???) <42034B4C-AB68-4350-8745-C322DD7EDD64> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLit e
0x12605000 - 0x12672ffb +com.adobe.amtlib amtlib 3.5.0.34 (3.5.0.34) <8C1EBC9E-DDFF-660B-03FB-196CE8A4CED8> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtlib.framework/amtlib
0x12689000 - 0x1273efe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x12784000 - 0x127ebfe7 +com.adobe.amt.services AMTServices 3.5.0.34 (BuildVersion: 3.5; BuildDate: Tue Sep 14 2010 21:49:00) (3.5.0.34) <F56D7855-B0F7-4E7E-1997-D4FC2F5ACB2D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/amtservices.framework/Versions/A/amtservi ces
0x12927000 - 0x12997feb +com.adobe.adobe_caps adobe_caps 3.5.4.0 (3.5.4.0) <36D53A2C-0DAB-34C6-48C7-49D2ECF52D0D> /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_cap s
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0x90004000 - 0x90004ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9004e000 - 0x9009eff7 com.apple.framework.familycontrols 2.0.2 (2020) <596ADD85-79F5-A613-537B-F83B6E19013C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A /FamilyControls
0x90757000 - 0x909a0ffb com.apple.JavaScriptCore 6534.51 (6534.51.21) <EA8C05E3-4719-B3FA-E17E-EC9BBC09F5B2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaSc riptCore
0x909d1000 - 0x90de7ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libBLAS.dylib
0x90e01000 - 0x90e65ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTM LRendering.framework/Versions/A/HTMLRendering
0x90e66000 - 0x90eaafe7 com.apple.Metadata 10.6.3 (507.15) <460BEF23-B89F-6F4C-4940-45556C0671B5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/Metadata.framework/Versions/A/Metadata
0x90eab000 - 0x90f64fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x90f65000 - 0x9108bfe7 com.apple.WebKit 6534.51 (6534.51.22) <8E713C26-E90D-0E4B-5FE1-7AFFA8DF2935> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9108c000 - 0x91090ff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libG FXShared.dylib
0x91091000 - 0x9116bfff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versi ons/A/DesktopServicesPriv
0x9116c000 - 0x9116fffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Hel p.framework/Versions/A/Help
0x91170000 - 0x911f2ffb SecurityFoundation ??? (???) <C4506287-1AE2-5380-675D-95B0291AA425> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/Se curityFoundation
0x911f3000 - 0x91235ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libvDSP.dylib
0x9141f000 - 0x9142aff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91475000 - 0x91496fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x91497000 - 0x914daff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Nav igationServices.framework/Versions/A/NavigationServices
0x91531000 - 0x91537fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Fr ameworks/CommerceCore.framework/Versions/A/CommerceCore
0x91538000 - 0x915a2fe7 libstdc+.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc+.6.dylib
0x915a3000 - 0x919d8ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libLAPACK.dylib
0x919e4000 - 0x91b8bff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x91b8c000 - 0x91c1efe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/PrintCore.framework/Versions/A/PrintCore
0x91dae000 - 0x91e4bfe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/LaunchServices.framework/Versions/A/LaunchServices
0x91e4c000 - 0x91e74ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <315D97C2-4E1F-A95F-A759-4A3FA5639E75> /usr/lib/libxslt.1.dylib
0x91f54000 - 0x91f56ff7 com.apple.securityhi 4.0 (36638) <6118C361-61E7-B34E-93DB-1B88108F8F18> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Sec urityHI.framework/Versions/A/SecurityHI
0x91f57000 - 0x91f5bff7 libGIF.dylib ??? (???) <2123645B-AC89-C4E2-8757-85834CAE3DD2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91f5c000 - 0x91f97feb libFontRegistry.dylib ??? (???) <AD45365E-A3EA-62B8-A288-1E13DBA22B1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x91f98000 - 0x92063fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/OSServices.framework/Versions/A/OSServices
0x92066000 - 0x920e0fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x920e1000 - 0x92101fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <BF7FF2F6-5FD3-D78F-77BC-9E2CB2A5E309> /usr/lib/libresolv.9.dylib
0x92102000 - 0x9223ffe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <2D31CC6F-32CC-72FF-34EC-AB40CEE496A7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToo lbox
0x9244e000 - 0x92458fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Car bonSound.framework/Versions/A/CarbonSound
0x92459000 - 0x92497ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x924c9000 - 0x924fcff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/AE.framework/Versions/A/AE
0x924fd000 - 0x925ddfe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vImage.framework/Versions/A/vImage
0x925de000 - 0x925e0ff7 libRadiance.dylib ??? (???) <5920EB69-8D7F-5EFD-70AD-590FCB5C9E6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x925e1000 - 0x925e6ff7 com.apple.OpenDirectory 10.6 (10.6) <0603680A-A002-D294-DE83-0D028C6BE884> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDir ectory
0x92620000 - 0x92885feb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x92886000 - 0x9288cfff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Com monPanels.framework/Versions/A/CommonPanels
0x9288d000 - 0x92afefef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b40000 - 0x92b81ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x92db0000 - 0x92db0ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92f57000 - 0x92f5bff7 IOSurface ??? (???) <89D859B7-A26A-A5AB-8401-FC1E01AC7A60> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x92f5c000 - 0x92f6dff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x92f6e000 - 0x92f6eff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServ ices
0x92f6f000 - 0x9301dff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink .framework/Versions/A/Ink
0x93021000 - 0x93052ff7 libGLImage.dylib ??? (???) <0EE86397-A867-0BBA-E5B1-B800E43FC5CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libG LImage.dylib
0x93053000 - 0x930ebfe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x93123000 - 0x93137ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x93138000 - 0x9317cff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9319d000 - 0x931abff7 com.apple.opengl 1.6.13 (1.6.13) <025A905D-C1A3-B24A-1585-37C328D77148> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x932f0000 - 0x932faffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Spe echRecognition.framework/Versions/A/SpeechRecognition
0x932fb000 - 0x9347dfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x9351d000 - 0x93535ff7 com.apple.CFOpenDirectory 10.6 (10.6) <D1CF5881-0AF7-D164-4156-9E9067B7FA37> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Framewo rks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x93597000 - 0x935a5fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x935a6000 - 0x935a6ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x935af000 - 0x935f2ff7 libGLU.dylib ??? (???) <FB26DD53-03F4-A7D7-8804-EBC5B3B37FA3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libG LU.dylib
0x935f3000 - 0x9369ffe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/CFNetwork.framework/Versions/A/CFNetwork
0x936b9000 - 0x9441dfe7 com.apple.WebCore 6534.51 (6534.51.22) <1E9475BF-87F2-A81F-E096-BBB126BCDF30> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/Web Core.framework/Versions/A/WebCore
0x949b8000 - 0x949b8ff7 com.apple.Carbon 150 (152) <8F767518-AD3C-5CA0-7613-674CD2B509C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x949be000 - 0x949c5ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Pri nt.framework/Versions/A/Print
0x94a7d000 - 0x94aa1ff7 libJPEG.dylib ??? (???) <EA97DEC5-6E16-B51C-BF55-F6E8D23526AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x94aa2000 - 0x94aa2ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/A pplicationServices
0x94aa3000 - 0x94dc7fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIT oolbox.framework/Versions/A/HIToolbox
0x94e37000 - 0x94fb2fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFo undation
0x94fcc000 - 0x94fd9ff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x94fda000 - 0x94fe6ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x94ff4000 - 0x94ff7ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dyl ib
0x9507b000 - 0x9595eff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9595f000 - 0x95a6bff7 libGLProgrammability.dylib ??? (???) <04D7E5C3-B0C3-054B-DF49-3B333DCDEE22> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libG LProgrammability.dylib
0x95a6c000 - 0x95b07fe7 com.apple.ApplicationServices.ATS 275.19 (???) <9FA31967-CF14-B033-EB8D-570561D12A13> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/ATS
0x95b08000 - 0x95b45ff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/S ystemConfiguration
0x95b46000 - 0x95b5afe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x95b5b000 - 0x95b66ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libG L.dylib
0x95b67000 - 0x95c69fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x95c6a000 - 0x95ca4ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <6875335E-0993-0D77-4E80-41763A8477CF> /usr/lib/libcups.2.dylib
0x95ca5000 - 0x95caeff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskA rbitration
0x95caf000 - 0x95cceff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x95ccf000 - 0x95d02fff libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x95ece000 - 0x95f3dff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libvMisc.dylib
0x95f41000 - 0x95f87ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x95fb4000 - 0x96085fe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <1C3E1CEF-6E88-4EAF-8A6E-4EC4C5642DDB> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/C olorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x96086000 - 0x96089fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9608b000 - 0x961b9fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96236000 - 0x96258fef com.apple.DirectoryService.Framework 3.6 (621.12) <A4A47C88-138C-A237-88A5-877E5CAB4494> /System/Library/Frameworks/DirectoryService.framework/Versions/A/Dire ctoryService
0x9625f000 - 0x9625fff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96269000 - 0x96707ff7 com.apple.RawCamera.bundle 3.9.0 (584) <5CC4C59B-5ECF-9767-2BB1-493AB505F433> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamer a
0x96808000 - 0x968b5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x97049000 - 0x973b4ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x973b5000 - 0x973c7ff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Version s/A/MultitouchSupport
0x973c8000 - 0x973c9ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Vers ions/A/TrustEvaluationAgent
0x9749c000 - 0x9749cff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/vecLib
0x9754e000 - 0x975f6ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/QD.framework/Versions/A/QD
0x975f7000 - 0x97658fe7 com.apple.CoreText 151.10 (???) <5C2DEFBE-D54B-4DC7-D456-9ED02880BE98> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreText.framework/Versions/A/CoreText
0x9771d000 - 0x97732fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ima geCapture.framework/Versions/A/ImageCapture
0x97733000 - 0x97834fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
0x97881000 - 0x9793dfff com.apple.ColorSync 4.6.6 (4.6.6) <7CD8B191-039A-02C3-EA5E-4194EC59995B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ColorSync.framework/Versions/A/ColorSync
0x97b67000 - 0x97b83fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ope nScripting.framework/Versions/A/OpenScripting
0x97b84000 - 0x97c04feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/SearchKit.framework/Versions/A/SearchKit
0x97c05000 - 0x97c58ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/HIServices.framework/Versions/A/HIServices
0x97cb5000 - 0x97cdbffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/DictionaryServices.framework/Versions/A/DictionaryServices
0x97e20000 - 0x97e69fe7 libTIFF.dylib ??? (???) <579DC328-567D-A74C-4BCE-1D1C729E3F6D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x97e80000 - 0x97eddff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97ede000 - 0x97f96feb libFontParser.dylib ??? (???) <D57D3834-9395-FD58-092A-49B3708E8C89> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x98189000 - 0x984a9ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/CarbonCore.framework/Versions/A/CarbonCore
0x984f0000 - 0x984f3ff7 libCoreVMClient.dylib ??? (???) <F58BDFC1-7408-53C8-0B08-48BA2F25CA43> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libC oreVMClient.dylib
0x9856e000 - 0x985bbfeb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <00A1A83B-0E7D-D0F4-A643-8C5675C2BB21> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A /PasswordServer
0x99b41000 - 0x9a330557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9a3f3000 - 0x9a40eff7 libPng.dylib ??? (???) <25DF2360-BFD3-0165-51AC-0BDAF7899DEC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9a572000 - 0x9a734feb com.apple.ImageIO.framework 3.0.4 (3.0.4) <027F55DF-7E4E-2310-1536-3F470CB8847B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ImageIO.framework/Versions/A/ImageIO
0x9a8a8000 - 0x9a8a9ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <838E1760-F7D9-3239-B3A8-20E25EFD1379> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9aba4000 - 0x9abb4ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Acrobat Macintosh by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Report · Dec 01, 2011

I have the same problem. I replaced the PCD, restarted, renterend the serial number and it still crashes. This is the lastest CS, so maybe update my Mac OS to 10.7 and see if that works?

Report · Dec 02, 2011

I am using Acrobat Pro X with the latest update on a 2009 MacBook Pro running Lion 10.7.2. I have the same experience that you describe: I get the acrobat menu and the file opens but then the application freezes and I must force quit it. I reinstalled the software and it worked for several days but crashed again today with the same problem. I tried getting help from Adobe. The advisor told me that I had to remove Parallels from my Mac. The advisor said that you can't run adobe on multiplatforms. I had been running adobe products in both systems without any problems for the last several years. I have the windows version of Acrobat Pro 9 running in Parallels. I did not remove Parallels as that seemed extreme and not necessarily the correct answer. My mouse pointer also acts buggy when Acrobat crashes. I don't know that there is any connection but my problem started after I installed the latest i-tunes and Java update, which was about 10 days ago.

Report · Dec 20, 2011

I have this problem as well. I am on Lion (OS10.7.2) using AdobeCreative Suite CS 5.5 Design Premium. At first Acrobat Pro X (version 10.0) worked fine -- I just couldn't upgrade it. When I tried, it kept failing and would tell me to uninstall it, then reinstall Acrobat Pro. So I finally did. Big mistake. Now it opens and will keep a file up for about 5-10 seconds, then it crashes, and mysteriously as it does, I see an icon for Adobe Application Manager, which also disappears in a few seconds. (??)

I downloaded the Acrobat Pro upgrade, but the installation fails. I even tried uninstalling Flash Player, as I read in one place that a more recent version could cause problems.

HELP!!! I use this program all the time, and this is seriously handicapping me!

Report · Jun 03, 2020

There is an internet bug that can't be fixed. Forget about it. Do this, guaranteed success.

Disconnect wifi or landline. Re-start Adobe. Verify that the problem is gone (which it will be). Then re-connect to your internet source.

Problem solved, Sometimes this fix sticks for a day or 2, or a week or 2, but you may have to repeat this trick occasionally.

Report · Jun 03, 2020

I think you're having a different problem in 2020 than these people were in 2011. At least they were using the current version then... most people don't have to mess with the internet connection, but find installing 10.1.16 fixes it.

Report · Sep 13, 2020

Thanks you, this did the trick!!

Report · Jun 28, 2020

Getting to the HELP> UPDATE in the program before it crashed was a challenge.

Located > Downloaded > Installed the update and the problem went away.

https://supportdownloads.adobe.com/product.jsp?product=1&platform=Windows

Now.. If I can get Photoshop & Lightroom to stop crash landing, that'd be super.

Report · Sep 13, 2020

Hi, I could not fix the problem with your remedy but I was able to get it to work with DougBrownie's fix.

Report · Sep 17, 2021

CORRECT SOLUTION:

1. Install official Microsoft Compatibility Administrator found here: https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install#adkwin10

2. start "Compatibility Administrator (64-bit).exe" in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Kits\Windows ADK\Application Compatibility Toolkit\Developer and Tester Tools\

3. expand "System Database" > expand "Applications" > find and click "adobe creative suit 6" > on the right window "right" click pdapp.exe "Disable Entry"

4. Run Acrobat X Pro, now insted of crashing it will show a "new" adobe activation agreement (this is what was crashing the acrobat x pro), you can now accept it and Acrobat X Pro runs with 0 issues in 2021. (no need for any compatibly modes).

Report · Nov 12, 2021

I have the same problem since last week with my Acrobat X Pro from CS6 that I had to re-install after a change of computer. has the solution not been found yet?

Report · Nov 12, 2021

The fix - install 10.1.16 - is well known. Finding it is less easy than it used to be.

Report · Nov 12, 2021

"The fix - install 10.1.16"

CORRECT SOLUTION / REAL ANSWER:

1. Install official Microsoft Compatibility Administrator found here: https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install#adkwin10

2. start "Compatibility Administrator (64-bit).exe" in C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Kits\Windows ADK\Application Compatibility Toolkit\Developer and Tester Tools\

3. expand "System Database" > expand "Applications" > find and click "adobe creative suit 6" > on the right window "right" click pdapp.exe "Disable Entry"

4. Run Acrobat X Pro, now insted of crashing it will show a "new" adobe activation agreement (this is what was crashing the acrobat x pro), you can now accept it and Acrobat X Pro runs with 0 issues in 2021. (no need for any compatibly modes or hunting for any specific versions).

Report · Nov 12, 2021

Nice tip, but this doesn't really apply if you use a Mac, which is the situation described in this thread.

Report · Dec 02, 2021

Wanted to say thanks for this tip (windows user who stumbled across this thread). For some reason I couldn't find CS6 in that compatibility database, but I saw other people mention that the crash didn't happen as long as they were offline. So if anyone else can't get the method above to work, a workaround is to open windows firewall, add a new rule, and tell it to block Acrobat X from making any outbound connections.

You have to find the acrobat executable, which should somewhere like "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat.exe" for windows machines. Hope that helps someone, good luck to mac users as well.

Report · Jan 31, 2022

Champion thank you that worked like a dream!!

Report · Jun 05, 2022

Paid a pretty penny ($450) for Adobe CS6 bundle (hint: before it became rental software you'll never own) years ago. Looking at that email receipt, I bought it in 2012. Over the years, it will eventually install updates on its own (out of the box settings), and thats when Acrobat itself will automatically close eventually after opening a document after some 20 seconds. "Its not a bug, its a feature", they say. It gets frustrating having to do workarounds (unplug/disable internet), but Acrobat is one of the easier ones (no scripts, no download this or that for a fix, no registry fixes). As noted above, simply block the app in the firewall from reaching out, works every time, years proven. $500 for owning an Adobe application suite (PhotoShop, Illustrator, Acrobat is a good deal (though I cant say I wouldnt welcome lower prices). It works, has all I need and more, does not require an internet connection to function, etc, and I'm not making monthly payments for it.

Report · Jul 13, 2022

For my version of Windows 10 (21H2), Acrobat 10.1.1.33 of Master Collection CS6, running Compatibility Administration to disable pdapp.exe DOES NOT WORK. Launching Acrobat does NOT ask for a key, starts and times out and closes after 16 seconds. Attached is a Word Document with system info. Everything else in this Master Collections works.

Adobe Community

Acrobat X Pro crashes after 10 seconds