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Inspiring
August 13, 2013
Question

Acrobat X Pro does not recognize system font

  • August 13, 2013
  • 2 replies
  • 17899 views

I scanned a document to pdf, opened it in Acrobat X Pro and then applies OCR to the image by clicking Edit in the OCR dialogue and chose ClearScan. I then went to edit the text, but when I clicked on a selection, a TouchUp dialogue box popped up stating, “All or part of the selection has no available system font. You cannot add or delete text using the currently selected font.”  The font used in the document was Arial 10 pt. Does Acrobat not recognize that font? Is there any way to edit this pdf's text?   

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2 replies

Participant
January 3, 2017

I had the same issue - if you don't use bold/italic variants, you can substitute with ArialUnicode, works fine for me.

Inspiring
August 13, 2013

For some reason, Adobe uses a different font for the ClearScan OCR. You might try to repeat the process with Searchable text OCR. Of course, you will not see the text on the screen. However, you can save it to DOC and possibly recreate the PDF from there. At least, I have found success that way. A ClearScan OCR can not be saved to DOC for the same font reason. I have no clue why they did this font choice, rather than using system fonts. You can check the fonts used by ctrl-D>font tab.

jmt111Author
Inspiring
August 15, 2013

I checked the fonts via ctrl D | Fonts tab. It indicates Arial, Helvitica and other fonts that, to my knowledge, are system fonts. The specific text I am trying to edit is in Arial font. I am therefore confused as to why Acrobat indicates that the font is not on my system.

I thought that perhaps the slight pixelation resulting from my scanner was throwing Acrobat off, but Acrobat appears to recognize that the font is indeed Arial.

Legend
August 19, 2013

I have run several tests and what all of them have in common is that the file was created in Word using Arial 10-pt. font. For some of these, I printed the file then scanned it and ran OCR. Then, to ensure that there was not some hidden scanner setting preventing Acrobat from recognizing text, I wrote the Word file to pdf, then saved it as a tiff and back to pdf.

I just checked the fonts in the OCRed file. In the ClearScan file, there are around a dozen, with names ranging from Fd1565 to Fd2854.

In the file with Searchable Image Output, the fonts are Arial, Helvetica, HiddenHorzOCR and TimesNewRoman.


Ok, so you haven't made a PDF from Word in fact, only used OCR. I feel it's worth asking, though the answer is probably just that you're setting up tests -- why aren't you making a PDF direct from Word?