Acrobat X Pro Licensing issue

Got this through on a PM;

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Hi,

You can Directly send Email to our Adobe Customer Care Team at Email Address:- CustomerCare24x7@outlook.com and they will help you via Email.

Team Adobe

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Is Adobe's Customer Care email address really "@outlook.com"?? I'm assuming not..........

Hi Jonathan,

++ Adding to the Nancy_OShea

Adobe Acrobat X is an old and EOL application. 

For more information please look at the help page End of support for Adobe Acrobat X and Reader X

Regards

Amal

Creative Suite 6 is discontinued and no longer supported.  And it's 8 years out of date so use at your own risk.

That's why the Adobe agent sent you here.  They can provide no CS support except an activation count reset. Beyond that, you're on your own. 

For security reasons, you should be using a current version of Acrobat.  Be sure to wipe old Adobe files off your system first.

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They've steered you wrong, and not for the first time... We really can't help with such issues, beyond the basics:

- Make sure your serial number matches your installer.

- Make sure you run the application in Compatibility Mode with an older OS (since it's old and outdated).

- Make sure you have not surpassed the number of allowed activations.