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ascanio1
ascanio1
Participating Frequently
November 27, 2020
Answered

Acrobat X pro where can I download to install on new laptop

  • November 27, 2020
  • 3 replies
  • 20503 views

Hello,

My MS Surface Book (series 1) broke and MS sent me a new one. I am now reinstalling all my programmes and I am trying to find:
1. A link from from where I can  download Acrobat X Pro,

2. Where my product key would have been stored (I already looked through all my emails).

 

I am not interested to upgarde or any other paid solution. Thank you in advance for your time and expertise.

Tommaso

    This topic has been closed for replies.
    Correct answer Test Screen Name

    Thank you. I found is this:

    -----------------------------------------------
    Acrobat Professional

    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx (*)
    Version: 10.0
    Platform: Windows
    Registration Date: May 2, 2012
    -----------------------------------------------
    (*) where x seems to be a number of a serial or key

    Where can I download Acrobat X Pro and is that the key to activate it?

    That's a good start. Pretty sure that it is. If you purchased it from Adobe, there is supposed to be a link to download along with the serial number. There is no official public download, and no replacements if you didn't buy from Adobe. Their policy has been to closedown old version downloads completely; you NEED to keep your installers.

     

    However, I MIGHT have good news. Adobe have so many links they don't manage to close them all down, and this page has links to an old Adobe download (ON ADOBE'S SITE - this isn't a pirate copy). https://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.html There are complicated instructions about logging on, opening pages, and all sorts of things - follow them EXACTLY and don't skip any steps, no matter how weird or unnecessary they seem; don't jump straight to the download link as most people would do. Good luck - if you manage to get a copy, be sure to keep it!

    3 replies

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    December 2, 2020

    Login with the Adobe ID that own the licence and go to: https://account.adobe.com/products

    Acrobate du PDF, InDesigner et Photoshopographe
    ascanio1
    ascanio1Author
    Participating Frequently
    December 2, 2020

    Thank you for responding. As I mentioned in this thread the download link is not there. As i explained in a previous post, there is only this:


    Acrobat Professional

    xxxxxxxxxxxxxxxxxxxxxxxxxxxx (*)
    Version: 10.0
    Platform: Windows
    Registration Date: May 2, 2012

    (*) where the x are numbers that seem like a product serial number.


    T
    Test Screen Name
    Legend
    December 2, 2020

    I posted a link on prodesigntools. Please try it. 

    JR Boulay
    Community Expert
    JR BoulayCommunity Expert
    Community Expert
    November 27, 2020

    Acrobat X latest version is 10.1.16

    You can download updaters here:

    https://supportdownloads.adobe.com/product.jsp?product=1&platform=Windows

    Acrobate du PDF, InDesigner et Photoshopographe
    ascanio1
    ascanio1Author
    Participating Frequently
    December 1, 2020

    Thank you. The latest Acrobat X Pro versino seems to be this one https://supportdownloads.adobe.com/detail.jsp?ftpID=5980

    Is this only an update or is it the whole programme?
    Where can I retrieve the product key that came with the original purchase (I cannot find it in the emails)?

    Tahnk you for your time and expertise.

    T
    Test Screen Name
    Legend
    November 27, 2020

    You need to use the original download or CD (which you needed to keep in a safe place). You may find your serial number in your Adobe account if you registered. 

    ascanio1
    ascanio1Author
    Participating Frequently
    December 1, 2020

    Thank you but I obviously do not have the CD. I can access my account but I cannot locate the serial number in the account. Can you provide me a link to download Acrobat X Pro and suggest where in my account I can find the serial number, please?

    T
    Test Screen Name
    Legend
    December 1, 2020

    Thank you.

    I understand your caution regarding purchasing the product and I did buy it in May 2012. Now that I found the purchase date I also found the original Adobe email with the Product Serial Number and Order Number but the download link no longer works. At the time I registered it under a different email address (at the time I was a student).

    I appreciate the link that you posted and I will now try to follow, step by step, carefully. But ... will I not need a specific product serial number or key to unlock the download from that link? Or should I use my original student product serial number/key?

    Regards, Tommaso



    So, it was a student product? That may completely stop you, as the policy has been no replacements/no downloads for student products. Still, I don't think it was applied to everything, so it's still worth trying the download. You seemed to have a serial number in your Adobe account, hopefully that will allow you to license the software.

     

    However, you may NEXT get the problem that too many copies are activated. In this case only Adobe customer service can help, and they aren't keen. Still, if you ask for an "activation count reset" first without mentioning anything else they may do it. But don't do this unless you specifically are told there are too many copies. You can install 2 times without a reset.

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