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johannesknoll
Participant
January 13, 2017
Answered

Acrobat X Pro won't open

  • January 13, 2017
  • 3 replies
  • 32833 views

Hi,

I am using CS6 on Win8. Since today Acrobat X Pro won't open anymore. It worked until today. I shut my computer down and opened it again, but it still does nothing when double clicked on. The other programs (Indesign etc) work just fine.

Any ideas other reinstalling...?

Best,

Johannes

    Correct answer Moonsteroony

    Hi Johannesknoll,

    Sorry for the delay in response.

    if the problem still persist, and the solution provided didn't work. Then you might need to use cleaner tool to uninstall the existing version.

    Use cleaner tool to uninstall the existing version Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    and reinstall the application.

    Regards,

    Akanchha


    Hello,

    This is ridiculous.

    The questions asked and the solutions offered by the 'helper' are idiotic. The point is that Adobe Acrobat continuously needs to be reinstalled because there is a problem with it. This should not be the responsibility of the user but of Adobe. Windows 10 had been out for some time and it is Adobe's responsibility to ensure that the products bought are usable, especially on a 'normal' operating system.

    TO WHOM IT MAY CONCERN, wake up; this borders on insulting.

    In the meantime you can get the 'fix' below; it works, but only for some time. Still it is better than reinstalling.

    Doesn't launch after 30 days | Installed as part of a CS6 suite

    SB

    PS I have to reinstall it 4x in the last year because NONE of the 'official' Adobe solutions work...

    3 replies

    P
    PF Graham
    Participating Frequently
    May 12, 2022

    I"M SO GLAD I FOUND THIS THREAD!

     

    Win11, SC6 Standard (incl Acrobat X Pro), worked just great since today then oppend a pdf, it opened the closed about 10 seconds later.

     

    Then nothing - Acrobat won't open, none of my pdfs will open. All other Adobe apps in SC6 work fine. Rebooted and all that crap.

     

    What happened????

     

    The fixes are for Win10 - Win11 doesn't have an easy way to find the app location so not as easy to launch into Admin.

     

    Ideas?

    try67
    Community Expert
    try67Community Expert
    Community Expert
    May 12, 2022

    Acrobat X is not compatible with Windows 10, much less so with Windows 11. That doesn't mean it won't work, but it does mean that it's unsupported by Adobe and that problems are to be expected. Try running it in Compatibility Mode with an earlier OS (like Windows 7) and see if that helps at all...

    P
    PF Graham
    Participating Frequently
    May 12, 2022

    That makes ZERO sense - programs that fail to run kick errors.

     

    The underlying program is running - and it's been working for several months.

     

    ADDITIONALY, Adobe gave me the upgrade from SC4 to CS6 specificaly for Win11.

     

    Any other ideas?

    M
    Michael J Doyle
    Participant
    September 14, 2020

    Thank You! Ran the app as admin. NO reboot. Started Acrobat and it came up. Thanks again. I also have a license for Pro and will install if this persists.

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    January 13, 2017

    Hi Johannesknoll,

    As mentioned above, I assume that you are not getting any error message and application is just not launching?

    As its windows system so, Open Task manager> select all the Acrobat processes> End Task

    Try launching the app again.

    If still doesn't work, then Right Click on the Acrobat icon and run as Administrator.

    Hope this helps.

    Regards,

    Akanchha

      J
      johannesknollAuthor
      Participant
      January 13, 2017

      Hi,

      Thank you, but neither of that helped...

      Any other suggestions?

      Best,

      Johannes

      AkanchhaS8194121
      AkanchhaS8194121
      Legend
      February 4, 2017

      Hi Johannesknoll,

      Sorry for the delay in response.

      if the problem still persist, and the solution provided didn't work. Then you might need to use cleaner tool to uninstall the existing version.

      Use cleaner tool to uninstall the existing version Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

      and reinstall the application.

      Regards,

      Akanchha

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