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E-book_writer
E-book_writer
Participant
March 3, 2017
Question

Acrobat X standard, error JP2KLib.dll is missing

  • March 3, 2017
  • 2 replies
  • 1830 views

I have a registered copy of Adobe Acrobat X standard, It crashed on update (I think) so I tried to uninstall it and it says file JP2KLib.dll is missing. I also tried reinstalling it, same problem. I tried uninstalling Acrobat DC but it says I have to uninstall x first. Is there a way to fix this or can I uninstall X without using windows?

[Moderator:  Topic edited for brevity.]

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2 replies

E-book_writer
E-book_writerAuthor
Participant
March 4, 2017

Windows 10

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 4, 2017

you can try cleaning per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs, restart your computer and see if that allows your to reinstall

E-book_writer
E-book_writerAuthor
Participant
March 4, 2017

The program gave same error message as before on Acrobat X and I also tried to remove Acrobar reader DC and it locked up so I had to use task manager to close it.

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 3, 2017

which win os?

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