Participant

Answered

Acrobat XI Pro.

Forum|Forum|1 year ago
December 28, 2024
2 replies
4232 views

I don't have a need for a subscription to Acrobat Pro since I am retired. However I do need to fuction of Acrobat Pro at times. I have version X for Mac and XI for windows. I can install but I am unable to to get them registered, therefore I am unable to use the program.

What can I do to solve this issue?

Correct answer AnandSri

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

As our community expert correctly mentioned, Acrobat 11 Pro has reached its End of Life (EOL) and End of Support (EOS). Support ended on October 15, 2017, and the activation servers are no longer available. For more details, refer to this article: Adobe Acrobat XI End of Support.

The suggested steps may or may not work, and we recommend upgrading to the latest version of Acrobat for the best experience.

I hope this helps.

Thanks,

Anand Sri.

AnandSri

Correct answer

Community Manager

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

As our community expert correctly mentioned, Acrobat 11 Pro has reached its End of Life (EOL) and End of Support (EOS). Support ended on October 15, 2017, and the activation servers are no longer available. For more details, refer to this article: Adobe Acrobat XI End of Support.

The suggested steps may or may not work, and we recommend upgrading to the latest version of Acrobat for the best experience.

I hope this helps.

Thanks,

Anand Sri.

D

Diddlydoo

Participant

and yet I continue to keep mine XI Pro active and running; until death do one of us parts!

R

Robert-Oz

Participating Frequently

I agree. I have 28.9G of carefully curated research over about 40 years and I access it most days.

Here is an important tip: if you are using a computer that is not able to support W11, you will end up like me: I will be doing most of my work on the W11 PC, but I will be continuing to use the W10 machine for several tasks because on the one hand, I can't afford to pay the amazing Creative Cloud licences and I won't work with certain inferior "modern" (non-Adobe) products on the other.

try67

Community Expert

Adobe discontinued the activation servers for these versions, so you can't activate them online. You can try offline activation. See: https://exception.licenses.adobe.com/aoes/aoes/v1/t1?locale=en&linkId=100000275344881

But be aware these are very old and outdated versions, not compatible with any current OS. On a Mac it won't work at all on a new version of the OS. On Windows it might, but problems are to be expected.

D

Diddlydoo

Participant

Yeah, but XI Pro has a much better interface for PCs than DC did not seem to retain upon release.

Don't get me started on how difficult it is to find a needed tool if the user has no clue what the DC programmers decided as a universally understood name for the tool.

After 5 years of using DC at work while on my 11th year using XI at home, there is no question of the superior performing product is for me. I'll upgrade when Adobe clamps down on the users that purchased continuous user rights rather than feeding the Subscription Monster.

try67

Community Expert

Oh, I completely agree. XI was far superior to DC, and still is.

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