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Acrobat XI Standard

New Here ,
Oct 22, 2024 Oct 22, 2024

I have my disc for Acrobat XI Standard.  Just got a new computer and there is no disc drive.  Since this is an old version, I am having an issue getting a downloadable file to reinstall.  After hours trying to get information/support, hope I can get some guidance here.  Every link support provides is to buy a subscription for the newest versions.  

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correct answers 1 Correct answer

Community Expert , Mar 09, 2025 Mar 09, 2025

No-can-do.  Acrobat XI's activation servers are dead.  See below.

image.pngexpand image

https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

 

MODERN OPTIONS:
==============
FREE Acrobat Reader -- view, comment, print & sign PDF.
https://www.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF.
https://www.adobe.com/acrobat/acrobat-pro.html

 

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Community Expert ,
Oct 22, 2024 Oct 22, 2024
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New Here ,
Oct 22, 2024 Oct 22, 2024
I just tried.

First screen.


Second screen

No where to get the files. I was hopeful.
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Community Expert ,
Oct 22, 2024 Oct 22, 2024

Hi, @jan_0542, you have two different challenges ahead of you, either of which is likely to stop your goal. 

First, Acrobat XI has reached EOL, End Of Life. That means that Adobe no longer supports that version of the program. All software companies do this, Adobe does not stand alone. After so many years, with so many different computers to try and support as well as all of the different OSs, the task is insurmountable. 

The next issue is that there is no guarantee that your copy of Acrobat Standard will run on your new computer with its new OS. 

Sadly, the only options that I can see are either getting into the subscription model, buying a perpetual license, or going to a 3rd party PDF application. (As a Mac user, I have none to recommend.)

 

Very sorry for the bad news.

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New Here ,
Oct 22, 2024 Oct 22, 2024
Think I’m going to buy an external cd and give that a try.

Thanks for your thoughts!
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New Here ,
Oct 22, 2024 Oct 22, 2024

Good news  Got a link for the XI and it is now installed and working fine.  Made a copy of that file for any needs in the future.

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New Here ,
Jan 09, 2025 Jan 09, 2025

Hello jan_0542 

 

Hello. I'm in the same position as you with XI standard with the original CD, but my new computer does not have a disc srive. Can you clarify how you were able to obtain a digital link to install the program? Did you just contact Adobe support and they provided? Any guidance would be appreciated. Thank you.

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New Here ,
Feb 06, 2025 Feb 06, 2025

Hi jan_0542,

 

How were you able to get a link for XI?  I just purchased a new pc and have a cd of XI. Thanks!

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New Here ,
Feb 06, 2025 Feb 06, 2025
I chatted with someone at adobe. They provided it to me. But it was just
before it was no longer supported.
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Community Expert ,
Mar 07, 2025 Mar 07, 2025

adobe no longer makes most apps available for download, other than the current and one previous versions.

 

in particular, acrobat xi is no longer offered, https://helpx.adobe.com/download-install/kb/download-availability.html

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Community Expert ,
Mar 08, 2025 Mar 08, 2025

MODERN OPTIONS:
==============
FREE Acrobat Reader -- view, comment, & sign PDF.
https://www.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF files.
https://www.adobe.com/acrobat/acrobat-pro.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Mar 09, 2025 Mar 09, 2025
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Community Expert ,
Mar 09, 2025 Mar 09, 2025
LATEST

No-can-do.  Acrobat XI's activation servers are dead.  See below.

image.pngexpand image

https://helpx.adobe.com/download-install/kb/activation-deactivation-help.html

 

MODERN OPTIONS:
==============
FREE Acrobat Reader -- view, comment, print & sign PDF.
https://www.adobe.com/acrobat/pdf-reader.html

Paid Acrobat Pro -- the complete solution for creating and saving PDF.
https://www.adobe.com/acrobat/acrobat-pro.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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