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Acrobat XI Update Always Fails since 2015

Guest
Jan 09, 2020 Jan 09, 2020

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Hi, Acrobat XI desktop has always failed to update.  I have spent a lot of time trying to figure it out with no success...  Here is a screenshot.

Thanks, Stanley

 

AcrobatUpdateFails.JPG 

 

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General troubleshooting

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1 ACCEPTED SOLUTION
Advocate ,
Jan 09, 2020 Jan 09, 2020

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You can try download and install latest cumulative patch AcrobatUpd11023.msp from

ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/11.0.23/misc/

Keep in mind that Acrobat XI is no longer supported.

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Advocate ,
Jan 09, 2020 Jan 09, 2020

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You can try download and install latest cumulative patch AcrobatUpd11023.msp from

ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/11.0.23/misc/

Keep in mind that Acrobat XI is no longer supported.

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Guest
Jan 09, 2020 Jan 09, 2020

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Thank you so much.  That worked...

 

Thanks again,

Stanley

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New Here ,
May 28, 2020 May 28, 2020

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From the FTP link above, this is the error I recieve when trying to install the MSP.  Any suggestions?

 

ed MSP Fail.png

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Advocate ,
May 28, 2020 May 28, 2020

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Make sure that what you downloaded has the same size as specified at download link.

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New Here ,
May 29, 2020 May 29, 2020

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The first attempt showed 24,919kb.  Second attempt showed 252,960kb.  Both attempts results in the same error.  

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