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Participant
September 14, 2024
Question

AcroRd32.exe - Entry Point Not Found

  • September 14, 2024
  • 12 replies
  • 25304 views

Hi,

I am not able to open any adobe file as I am getting the below error,

 

I am using window 7 Ultimate 64-bit operating system. Please can anyone let me know what to do

This topic has been closed for replies.

12 replies

Participant
September 18, 2024

Hi,

 

We are checking this issue on priority but we could not replicate the issue on our test environment. We would need your assistance to debug this issue. Please let us know if you are comfortable to join over a debugging session.

 

Regards

Ravi

Participant
September 18, 2024

Yes

Participant
September 18, 2024

Hi christopher_7461,

 

Please me now a suitable time when theam can connect with you. I have shared the details over private message as well where you can connect.

 

Regards

Ravi

Adobe Employee
September 17, 2024

Thanks @priyashani_8282 for reporting it. Team tried to reproduce it itnerally but couldn't reproduce the same. Would you be able to pls help with the prcomon logs from your system that can help to debug it faster.
Refer this to collect procmon logs from your system.



Participant
September 18, 2024

Me too, i have a problem with AcroRd32.exe - Entry Point Not Found "The procedure entry point EventSetInformation could not be located in the dynamic link library ADVAPI32.dll.

How to fix this error?

Need help.