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Participant
September 14, 2024
Question

AcroRd32.exe - Entry Point Not Found

  • September 14, 2024
  • 12 replies
  • 25304 views

Hi,

I am not able to open any adobe file as I am getting the below error,

 

I am using window 7 Ultimate 64-bit operating system. Please can anyone let me know what to do

This topic has been closed for replies.

12 replies

Participant
September 18, 2024

Hi,

 

We are checking this issue on priority but we could not replicate the issue on our test environment. We would need your assistance to debug this issue. Please let us know if you are comfortable to join over a debugging session.

 

Regards

Ravi

Participating Frequently
September 22, 2024

Salve anch'io stesso problema dal 18 settembre 2024 su file pdf : "impossibile trovare il punto d'ingresso EventSet Information della procedura nella libreria di collegamento dinamico ADVAPI32".dll." IOS Windows 7 Home Edition 64 -bit. Adobe non si apre. Come potete aiutare? Non posso lavorare senza Adobe..

Adobe Employee
September 17, 2024

Thanks @priyashani_8282 for reporting it. Team tried to reproduce it itnerally but couldn't reproduce the same. Would you be able to pls help with the prcomon logs from your system that can help to debug it faster.
Refer this to collect procmon logs from your system.



Participant
September 18, 2024

Me too, i have a problem with AcroRd32.exe - Entry Point Not Found "The procedure entry point EventSetInformation could not be located in the dynamic link library ADVAPI32.dll.

How to fix this error?

Need help.