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Hi,
I am not able to open any adobe file as I am getting the below error,
I am using window 7 Ultimate 64-bit operating system. Please can anyone let me know what to do
Hi all
We are live with the October interim release, which has the fix for this issue.
Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC
Requesting all to update your applications with the latest update. To check for the latest updates, launch the App > “Help -> Check for updates”.
If you’re still experiencing this issue, I encourage you to share any additional details or steps that led to it. This will assist us in diagnosing and fixing the issue more effe
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For Windows 7 install this update (32-bit or 64-bit):
Windows6.1-KB3080149-x86.msu
Windows6.1-KB3080149-x64.msu
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Is there a way to revert to the previous version of Acrobat Reader? Installing an upgrade to Windows may cause other compatability issues.
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Thank you! Now the Adobe reader works with these MS updates. Thanks once again.
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Hi all
We are live with the October interim release, which has the fix for this issue.
Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC
Requesting all to update your applications with the latest update. To check for the latest updates, launch the App > “Help -> Check for updates”.
If you’re still experiencing this issue, I encourage you to share any additional details or steps that led to it. This will assist us in diagnosing and fixing the issue more effectively.
Thank you for your patience and understanding as we work to make things right.
~Tariq.
CC: @priyashani_8282 @wills16918766 @phillip_7975 @a_4792 @reji37153400i6tw
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Hi, the application doesn't start to check for updates. When I click to open, it pops up 'Entry point not found'. I use windows 7, 32 bit.
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@ferdinando_8102 @inbajeyakumar
You can download the update from this link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC
and once downloaded you can install it on your machine. Let us know how it works
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downloade and installed the issue remain
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it doesn't work on win7 64
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Hi @federico_8978,
Sorry for the troubled experience.
Could you please verify the Reader version installed on your machine? Click on Start > Control Panel > Programs and Features > Search for Reader or Acrobat, and the version of the app should be listed. Please let us know and the screenshot of the error that is appearing on your machine.
~Tariq
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I am using window 7 Ultimate 64-bit operating system. Please can anyone let me know what to do