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AcroRd32.exe - Entry Point Not Found

New Here ,
Sep 14, 2024 Sep 14, 2024

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Hi,

I am not able to open any adobe file as I am getting the below error,

 

priyashani_8282_1-1726314261145.png

I am using window 7 Ultimate 64-bit operating system. Please can anyone let me know what to do

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General troubleshooting , How to , PDF

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correct answers 1 Pinned Reply

Adobe Employee , Oct 04, 2024 Oct 04, 2024

Hi all 

 

We are live with the October interim release, which has the fix for this issue.
Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC

 

Requesting all to update your applications with the latest update. To check for the latest updates, launch the App > “Help -> Check for updates”.

 

If you’re still experiencing this issue, I encourage you to share any additional details or steps that led to it. This will assist us in diagnosing and fixing the issue more effe

...

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New Here ,
Sep 27, 2024 Sep 27, 2024

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For Windows 7 install this update (32-bit or 64-bit):

Windows6.1-KB3080149-x86.msu

Windows6.1-KB3080149-x64.msu

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New Here ,
Sep 27, 2024 Sep 27, 2024

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Is there a way to revert to the previous version of Acrobat Reader? Installing an upgrade to Windows may cause other compatability issues.

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New Here ,
Oct 04, 2024 Oct 04, 2024

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Thank you!  Now the Adobe reader works with these MS updates.   Thanks once again.  

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Adobe Employee ,
Oct 04, 2024 Oct 04, 2024

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Hi all 

 

We are live with the October interim release, which has the fix for this issue.
Release notes - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC

 

Requesting all to update your applications with the latest update. To check for the latest updates, launch the App > “Help -> Check for updates”.

 

If you’re still experiencing this issue, I encourage you to share any additional details or steps that led to it. This will assist us in diagnosing and fixing the issue more effectively.

 

Thank you for your patience and understanding as we work to make things right.

 

 

~Tariq.

CC: @priyashani_8282 @wills16918766 @phillip_7975 @a_4792 @reji37153400i6tw 

 

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Community Beginner ,
Oct 04, 2024 Oct 04, 2024

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hi, can't update anything because it's implssible to launch ùreader and
search for updates...but please note that right now I discovered that
any .pdf could be open with "PDF24 Creator"... if this can help you thnx
for your support

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New Here ,
Oct 04, 2024 Oct 04, 2024

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Hi, the application doesn't start to check for updates.   When I click to open, it pops up 'Entry point not found'.  I use windows 7, 32 bit. 

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Adobe Employee ,
Oct 07, 2024 Oct 07, 2024

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@ferdinando_8102 @inbajeyakumar 

You can download the update from this link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC 

and once downloaded you can install it on your machine. Let us know how it works


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Community Beginner ,
Oct 08, 2024 Oct 08, 2024

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hi forget this attachment for Win7 infos...

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New Here ,
Oct 08, 2024 Oct 08, 2024

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downloade and installed the issue remain

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New Here ,
Oct 08, 2024 Oct 08, 2024

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it doesn't work on win7 64

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Adobe Employee ,
Oct 09, 2024 Oct 09, 2024

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Hi @federico_8978

 

Sorry for the troubled experience. 
Could you please verify the Reader version installed on your machine? Click on Start > Control Panel > Programs and Features > Search for Reader or Acrobat, and the version of the app should be listed. Please let us know and the screenshot of the error that is appearing on your machine.

 

 

~Tariq

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New Here ,
Oct 07, 2024 Oct 07, 2024

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I am using window 7 Ultimate 64-bit operating system. Please can anyone let me know what to do

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