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acroservicesupdater.exe is not marked for installation

New Here ,
Jan 02, 2019 Jan 02, 2019

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acroservicesupdater.exe is not marked for installation

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Adobe Employee , Jan 03, 2019 Jan 03, 2019

Hi chihchengs,

On checking the details for your account using the email address you are logged into the forums, you have a perpetual license for acrobat pro dc.

Could you confirm if you are receiving above mentioned error when trying to install acrobat pro dc on the machine? If yes, pleae try following troubleshooting steps:

1- Download and run cleaner tool on the machine to uninstall Acrobat:Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

2- Reboot the machine

3- Download and install

...

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Adobe Employee ,
Jan 03, 2019 Jan 03, 2019

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Hi chihchengs,

On checking the details for your account using the email address you are logged into the forums, you have a perpetual license for acrobat pro dc.

Could you confirm if you are receiving above mentioned error when trying to install acrobat pro dc on the machine? If yes, pleae try following troubleshooting steps:

1- Download and run cleaner tool on the machine to uninstall Acrobat:Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

2- Reboot the machine

3- Download and install Acrobat from here: Download Pro or Standard versions of Acrobat DC | Non-subscription

You need your Acrobat DC serial number to complete the installation.

4- Reboot the machine again and check.

Thanks,

Shivam

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