acroservicesupdater2_x64.exe Crash

[kumara_guru_4516]

We are facing application crash with acroservicesupdater2_x64.exe while starting the application in the background.
Error code: 0xc0000005, about 600+ devices are impacted. Appreciate if someone has resolution or root cause.

[sutham_1326]

having same issue in my organize.

seem its started on SEP. 13 - SEP. 26

Total affected device = 3,000

Total crash = 10,xxx

[PravalJain]

Hi, Apologies for the inconvience. We have released an update on this few hours back and this crash should no longer be occuring. Can you confirm if you are seeing this crash today as well ? 

[sutham_1326]

Both background process crashes per below have been stopped since SEP. 26 evening.

• AcroServicesUpdater2_x64.exe
• AcroServicesUpdater2_x86.exe
  

Kind regards,

Thank you for update 🙂