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AcroServicesUpdater2_x86.exe Problem

New Here ,
Apr 02, 2024 Apr 02, 2024

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Good morning
On my Windows Server 2012 R2 I have installed Adobe Acrobat Pro and Reader v. 2024.001.20629. For some time it has happened to me that after an Adobe update in task manager it often compares the AcroServicesUpdater2_x86.exe process which blocks Adobe with the Update installation dialog box... Wait a few minutes while the update is installed... To solve this problem I am forced to restart the server after every Adobe update. It's very annoying and blocking for work. How is it resolved?
 

 

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Install update and subscribe to Acrobat , Modern Acrobat

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correct answers 1 Correct answer

Community Expert , Apr 02, 2024 Apr 02, 2024

There are a lot of posts about the conflits happening on machines with Pro and Reader installed.

It looks like you need to choose one single tool, not having 2 installed.

You add your vote to the suggestion to have both installed at the same time on https://acrobat.uservoice.com

 

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Community Expert ,
Apr 02, 2024 Apr 02, 2024

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There are a lot of posts about the conflits happening on machines with Pro and Reader installed.

It looks like you need to choose one single tool, not having 2 installed.

You add your vote to the suggestion to have both installed at the same time on https://acrobat.uservoice.com

 

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Community Beginner ,
Oct 20, 2024 Oct 20, 2024

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I am getting the error message that "AcroServicesUpdater2_x86.exe has stopped working."

When I search the web, I am led to this post. 

I'm using Windows 11, and my company is a Creative Cloud subscriber. From what I can tell, I only have Acrobat installed. I cannot seem to find Reader installed on my machine. Is there a way to tell?

Here is my program listing from Creative Cloud Desktop and my Apps and Features in Windows (attached).

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