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Participating Frequently
August 12, 2021
Question

Action can't be completed because the file is open

  • August 12, 2021
  • 2 replies
  • 8962 views

I keep having the "The action can't be completed because the file is open in Adobe Acrobat DC" when the file is not open.  I have to completely close adobe to be able to delete/rename/move the file in question.  It's been happening more often lately. 

 

I save the files to my creative cloud folder if that makes a difference. 

 

Thank you

2 replies

Participant
December 18, 2022

I have the same problem here. Have you figured out how to fix this yet?

 
Amal.
Community Manager
Community Manager
August 12, 2021

Hi Jeremiah

 

Hope you are doing well and sorry for the trouble. As described you are getting the error 'The action can't be completed because the file is open in Adobe Acrobat DC' when you try to to delete/rename/move the file.

 

Please check out the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader/cannot-delete-a-pdf-file/m-p/4886284 and see if that works for you.

 

Let us know if you experience any trouble and need more help.

 

Regards

Amal

Participant
November 16, 2022

"correct answer" does not work!

try67
Community Expert
Community Expert
November 16, 2022

Then you need to provide more details, starting with:

- Your exact version of Acrobat

- Your OS version

- Does this happen with all files, from all folders?