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Participant
April 8, 2022
Answered

Activation of adobe pro

  • April 8, 2022
  • 2 replies
  • 2842 views

Hi,

 

I can't seem to activate adobe pro. It was installed on two computers, but I deactivate it on my old computer. Yet it doesn't seem to be activated on the new one. 

 

Is there a place where I can activate it in app? Or do I have to wait for a sync?

    This topic has been closed for replies.
    Correct answer Andreas239558524fmd

    It's the same installer now. Once you log in and activate the subscription on the new device it will switch from Reader to Acrobat.


    Thank you. I had to logout, and sign back in for the activation to become active on the new device. It is active, but I still don't have access to the pro features. Maybe it has to sync before it activates.

    2 replies

    Participant
    December 4, 2022

    Hi, I recently had to reinstall both my PC's (rollback to Windows 10) and now Acrobat Pro 2015 won't let me activate.   I login in as decribed but no devices are shown, only the serial for the 2015 product.   I didn't know about deactivating prior to uninstalling or reimaging PC.   I looked on the list of contact options and it only has 'forums' as an option for activation issues.

    Ged_Traynor
    Community Expert
    Community Expert
    April 8, 2022

    Hi

    Can you tell us exactly what Adobe application you're referring to so we can move the thread to the correct forum

    Participant
    April 8, 2022

    Adobe Acrobat DC. When I open it it says: "Adobe Acrobat Reader DC".

    Ged_Traynor
    Community Expert
    Community Expert
    April 8, 2022

    Thanks, I've moved the thread for you