Activation of adobe pro

Question

Hi,

I can't seem to activate adobe pro. It was installed on two computers, but I deactivate it on my old computer. Yet it doesn't seem to be activated on the new one.

Is there a place where I can activate it in app? Or do I have to wait for a sync?

Andreas239558524fmd · Accepted Answer

It's the same installer now. Once you log in and activate the subscription on the new device it will switch from Reader to Acrobat.

Thank you. I had to logout, and sign back in for the activation to become active on the new device. It is active, but I still don't have access to the pro features. Maybe it has to sync before it activates.

zacs95843159 · Answer

Hi, I recently had to reinstall both my PC's (rollback to Windows 10) and now Acrobat Pro 2015 won't let me activate.   I login in as decribed but no devices are shown, only the serial for the 2015 product.   I didn't know about deactivating prior to uninstalling or reimaging PC.   I looked on the list of contact options and it only has 'forums' as an option for activation issues.

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