Actobat 8.0 Pro Closes Automatically

>Yeah...I think that's why MarkATS...(A.dobe T.ech S.upport ???)...keeps giving us these obvious...you're the dummy, not us, runaround answers....

I'd like to tell you how to fix the broblem, but we don't have enough information, and haven't been able to reproduce the problem. We've ruled out a couple of suspects from users's responses to questions asked so far.

It's not happening on my system despite my best efforts to cripple it.

Can anyone who has the issue, monitor the event between Acrobat opening an closing using process monitor and post the log file somehwere online?

http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/processmonitor.mspx

It'll give Adobe something to look at.

Maybe it could be this:

(I googled the last error when the program closed):

"mysqld in Acrobat 8. GPL Violation?"

Error Googled was:

[Warning] Can't open and lock time zone table: Table 'mysql.time_zone_leap_second' doesn't exist trying to live without them ...

It's more than likely that Mark is trying to help you establish the cause of the problem as TS can't replicate it. Remember it's real hard in Support to help if the problem cannot be repeated back at base, especially with a brand new bit of software (and very little training no doubt eh Mark, don't answer that, I know)

Yeah...I think that's why MarkATS...(A.dobe T.ech S.upport ???)...keeps giving us these obvious...you're the dummy, not us, runaround answers....

What I love is how with all the tech support calls and the postings to this forum and the bug alerts sent in, no one from Adobe has responded. Not one, not ONE person with any suggestions.

Typical, they are probably running around like ants, scrambling trying to figure this out, because this is BIG.

And you know they know...

Same problem on my system...just started happening over the weekend. Using Windows XP SP2 with 2 GB of RAM...also remember seeing a Windows Update happening a few days ago so not sure if it is a recent security patch from Microsoft that broke Acrobat?

This is absolutely TERRIBLE...obviously we can't get work done without the ability to PDF our files! I just tried uninstalling and then reinstalling Acrobat completely but it didn't make any difference.

For now, I'm back to using Acrobat 7 Pro (which works fine on my system) until Adobe can get this addressed....and hopefully quickly! I'll call tech support tomorrow and post anything that they may say about it.

Using regular windows xp sp2, if you "quickly before it closes" go to the HELP menu, (before it closes!)...then select "Repair Acrobat Installation"....THAT will keep it open as long as the install program is running, in the background.

This is a very weird problem....I did try deleting the organizer folder....letting it rebuild one....that did not work. Even tried a new install...that did not work. This program costs too much to be down like this. :(

Anybody have any ideas?

Thanks...getting desperate here!

I also have the same problem. Count me in.

> I've got the same problem, I'm running Acrobat 8 Pro on Vista x64 Enterprise

You realize X64 isn't a supported OS, right? By the way, neither is Vista.