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Participant
October 12, 2024
Answered

Adobe 9 and Windows 11 Document error

  • October 12, 2024
  • 4 replies
  • 2830 views

I installed Adobe Acrobat 9 into my new Windows 11 and now my Document buttons are all grayed out.  I can not delete or insert pages.  Any suggetions?

This topic has been closed for replies.
Correct answer Energetic_Dusk6903

So the answer to my issue was...

Removing PDF/A for editing. In Adobe Acrobat select Edit - Preferences - Under Categories column select Documents on the Right go down to PDF/A View Mode - in check box select - Never.

PDF/A is designed to give a minimal feature set to enable long term storage assuming that storage formats will vary in future rendering a full PDF document either partially or totally unreadable.

4 replies

JR Boulay
Community Expert
Community Expert
October 21, 2024

If you had specified that you wanted to edit PDF/A you would have got the right answer straight away.

Acrobate du PDF, InDesigner et Photoshopographe
Energetic_Dusk6903AuthorCorrect answer
Participant
October 20, 2024

So the answer to my issue was...

Removing PDF/A for editing. In Adobe Acrobat select Edit - Preferences - Under Categories column select Documents on the Right go down to PDF/A View Mode - in check box select - Never.

PDF/A is designed to give a minimal feature set to enable long term storage assuming that storage formats will vary in future rendering a full PDF document either partially or totally unreadable.

JR Boulay
Community Expert
Community Expert
October 12, 2024

Adobe has announced the end of support for Acrobat 9 and Adobe Reader 9 (released in 1998) as of 26 June 2013, you should consider using a more recent version.

Acrobate du PDF, InDesigner et Photoshopographe
Participant
October 12, 2024

I don't want to pay a monthly subscription for something I use every few months... but thank you for your input!

gary_sc
Community Expert
Community Expert
October 12, 2024

It's completely understandable. Fortunately, there are many third-party PDF applications out there. I'm sure there is one that can do what you want and need. However, I can't recommend one since I'm on a Mac.

gary_sc
Community Expert
Community Expert
October 12, 2024

Acrobat 9 has not been supported for many years. You do not have any options other than to go back to the computer and operating system you had when it was working. Alternatively, get a the current release of Acrobat. 

Sorry 

Participant
October 12, 2024

Thank you