• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
1

Adobe Acrobat 7.0

New Here ,
May 10, 2019 May 10, 2019

Copy link to clipboard

Copied

Hi there,

I cannot install my old Acrobat 7.0 Professional version since Adobe shut down phone activation. Waht can I do to still use the product?

TOPICS
Install update and subscribe to Acrobat

Views

4.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
May 10, 2019 May 10, 2019

Copy link to clipboard

Copied

Based on the screen shot you provided, it would appear that you are attempting to use Acrobat Pro 7 on Windows 10 (or perhaps Windows 8.x?). Changes made in Windows beginning with Windows Vista effectively prevent any version of Acrobat earlier than 8.1 from properly fully installing and running on any Windows version beyond Windows XP 32-bit. The Adobe PDF printer will not properly install and work nor will any integration with Microsoft Office.

The activation servers for Acrobat 7 and Acrobat 8 were discontinued a few years back. If you have previously registered a serial number with Adobe for Acrobat 7 or 8, if you call Adobe Customer Support, they can give you a link to a new installer that will properly handle activation of these older versions. You would need to uninstall what you have and install the alternate version with a new serial number provided. But again, this installation will not properly work for any Windows version beyond XP 32 bit.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

View solution in original post

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 10, 2019 May 10, 2019

Copy link to clipboard

Copied

adobe shutdown the activation servers for acrobat 7.

you may (or may not) be able to get an acrobat 7 that doesn't need activation.  it's not clear, but start here:

if you purchased from and registered with adobe, check https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html for info on how to download non-current adobe programs.

if that fails AND you've (a) registered your software with adobe or (b) can provide proof of purchase, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
May 10, 2019 May 10, 2019

Copy link to clipboard

Copied

Based on the screen shot you provided, it would appear that you are attempting to use Acrobat Pro 7 on Windows 10 (or perhaps Windows 8.x?). Changes made in Windows beginning with Windows Vista effectively prevent any version of Acrobat earlier than 8.1 from properly fully installing and running on any Windows version beyond Windows XP 32-bit. The Adobe PDF printer will not properly install and work nor will any integration with Microsoft Office.

The activation servers for Acrobat 7 and Acrobat 8 were discontinued a few years back. If you have previously registered a serial number with Adobe for Acrobat 7 or 8, if you call Adobe Customer Support, they can give you a link to a new installer that will properly handle activation of these older versions. You would need to uninstall what you have and install the alternate version with a new serial number provided. But again, this installation will not properly work for any Windows version beyond XP 32 bit.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 10, 2019 May 10, 2019

Copy link to clipboard

Copied

LATEST

Dear Dov, thank you for your comprehensive answer. I kinda feared that my

old acrobat 7 won't work properly on my new computer (windows 10).

I guess I have to buy a new version.

Best regards

MARCUS

Dov Isaacs <forums_noreply@adobe.com> schrieb am Fr., 10. Mai 2019, 19:14:

Adobe Acrobat 7.0 created by Dov Isaacs

<https://forums.adobe.com/people/Dov+Isaacs> in *Installing, Updating, &

Subscribing to Acrobat* - View the full discussion

<https://forums.adobe.com/message/11069051#11069051>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines