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Participant
April 17, 2025
Question

Adobe Acrobat AI won't answer my questions

  • April 17, 2025
  • 3 replies
  • 537 views

I'm asking Adobe Acrobat's AI assistant to help me by summarizing a document I sent, but when I send the question I get a red banner saying "some of the document's content, questions and/or answers violate user guidelines". The document talks about the Cold War period in Latin America, so obviously I'll have to use words like "Dictatorship, Victims, Regime, etc...". I'm a student of INTERNATIONAL RELATIONS, an Artificial Intelligence or is Adobe itself not capable of understanding that "controversial" subjects also need to be studied?

3 replies

Participant
July 6, 2025

It's moronic. Adobe needs to get its act together. Paying money to get this response. The immaturity is beyond belief. Academia needs to study sensitive subjects.

Participant
October 20, 2025

For real. I was asking it to summarize what traumas my fictional (yes, fictional) character faced, and it was giving me the same thing!

creative explorer
Community Expert
Community Expert
April 17, 2025

@becalimae another possible solution is how to re-phrase the prompt to the AI Assistant in a more neutral and analytical way, focusing on the historical period, political dynamics, or specific events rather than directly using potentially flagged terms like "victims" or "dictatorship" in your prompt. For instance, instead of asking "Summarize the victims of the dictatorships in Latin America during the Cold War," you could try "Summarize the human impact of political regimes in Latin America during the Cold War" or "Provide an overview of the social consequences of the Cold War era in Latin America." By carefully adjusting your phrasing to emphasize the academic and historical nature of your inquiry while minimizing the direct use of highly sensitive terms, you might be able to bypass the content filters and obtain a useful summary from the AI assistant. Additionally, providing context within your initial prompt, explicitly stating that this is for academic research on the Cold War in Latin America, might help the AI better understand the nature of your request.

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Meenakshi Negi
Legend
April 17, 2025

Hi becalimae,

 

Thank you for reaching out.

 

Please refer to the information in the following help document: https://adobe.ly/4lwm6Ii

You may share your suggestion on this with the team using the following page: https://adobe.ly/4lzhKAl

 

Thanks,

Meenakshi