Adobe Acrobat and Windows 11 crashing on all machines

Question

Hi Im having problems since i upgraded to windows 11. I did a fresh install of Adobe Acrobat which now crashes with a white box.  I would appreciate if Adobe can resolve this asap.

Amal. · Answer

Hi @Raymond34419310q13x

We are sorry to hear that, Would you mind collecting the Adobe CC logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html , Procmon logs (Win Only) https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/acromonitor.html and Crash/freeze logs https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html and share them via any cloud storage. Just upload the log file to the cloud and generate the link and share that link with us for further investigation.

Regards
Amal

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