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Adobe Acrobat automatically quits with message: Your subscription is for Simplified Chinese version

New Here ,
May 15, 2025 May 15, 2025

我的电脑型号是:iMac Retina 5K, 27-inch, 2019,系统版本是:简体中文版,Sonoma 14.6.1。当我在creative cloud下载安装好acrobat最新版本打开后,会弹出一个窗口写着:“您订阅的是简体中文产品版本。请确认您的操作系统、浏览器和软件下载中的语言设置已设为简体中文”,点击确认后,软件会自动退出。1747293153883.jpg

TOPICS
Crash or freeze , General troubleshooting , Install update and subscribe to Acrobat
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Adobe Employee ,
May 15, 2025 May 15, 2025
LATEST

Hi JIAJIE_LUO2033,

 

Thank you for reaching out, and sorry about the trouble.

 

This is a known issue, and the team is working on the fix. Please refer to the information provided by Ravi in the following community thread with a similar issue: https://community.adobe.com/t5/acrobat-discussions/acrobat-notification-and-forcibly-closed-your-sub...

We will update you once the fix is available.

 

Thanks,

Meenakshi

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