Adobe Acrobat automatically quits with message: Your subscription is for Simplified Chinese version

Question

我的电脑型号是：iMac Retina 5K, 27-inch, 2019，系统版本是：简体中文版，Sonoma 14.6.1。当我在creative cloud下载安装好acrobat最新版本打开后，会弹出一个窗口写着：“您订阅的是简体中文产品版本。请确认您的操作系统、浏览器和软件下载中的语言设置已设为简体中文”，点击确认后，软件会自动退出。

Meenakshi_Negi · Answer

Hi JIAJIE_LUO2033,

Thank you for reaching out, and sorry about the trouble.

This is a known issue, and the team is working on the fix. Please refer to the information provided by Ravi in the following community thread with a similar issue: https://community.adobe.com/t5/acrobat-discussions/acrobat-notification-and-forcibly-closed-your-subscription-is-for-simplified-chinese-version/m-p/15317053#M507865.

We will update you once the fix is available.

Thanks,

Meenakshi

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