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Participant
February 5, 2025
Question

Adobe Acrobat bugs on Macbook Pro M3 Max / Sequoia 15.3 and older

  • February 5, 2025
  • 1 reply
  • 391 views

Adobe Acrobat under Sequoia 15.3 on a MacBook Pro M3 Max still has bugs without end, which have probably been known to adobe engineering for years, but for some reason are not fixed.
These include the ‘page transitions’ functions - these simply do not work at all on the Mac. Likewise the functions under ‘View when opening’ (size in %, open on page ..., page layout, for example continuous). All of this does not work or no longer works if you equip yourself with new hardware and software - very annoying!
The last functions mentioned, such as ‘View when opening’ > Size in %, Open on page ..., Page layout, for example continuous - are simply ignored. Adobe opens the file after closing it at the point where you closed it, in the % size that you last had as a view, with ‘Page continuous’ the page is immediately turned to the next page when scrolling faster - with slow scrolling the transition to the next page hangs ... Errors without end - and Adobe puts you off to the pain threshold - in the end they say they are working on it, but nothing happens - does anyone have any good advice?

1 reply

AnandSri
Community Manager
Community Manager
March 7, 2025

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

Engineering has been notified of the page transition issue, and the team is working on a priority fix. We'll update you as soon as the fix is available.

About the Viewing preferences, is it happening with all the PDFs, or is it specific to one PDF? Would it be possible to share a screen recording of the workflow?

 

Have you checked the viewing preferences and made changes to the View Preferences for the PDF? Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20428, Planned update, Mar 04, 2025. If the issue persists with the latest version, please collect the logs from the affected machine and share them with us for further investigation.

 

Thanks,

Anand Sri.